Court Operations Associate (Small Claims and Collections Clerk)
State of Oregon
- Oregon City, OR Clackamas County, OR
- $4,156-6,448 per month
- Permanent
- Full-time
- We pay 95% to 99% of medical insurance premiums for full-time employees [OR up to 99% of medical insurance premiums for part-time employees], including mental health coverage.
- The hourly equivalent for this position is $23.98 - $37.20. [OR The annual salary for this position is $49,872 - $77,376.]
- 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
- OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!
- In this job profile, we offer candidates new to OJD the first two steps of the salary range. You are potentially eligible for a 5% annual increase.
- Workday times out after approximately 15 minutes of inactivity and all progress will be lost.
- REQUIRED: a cover letter that demonstrates how you meet the Minimum Qualifications, Special Qualifications, and Requested Skills and Attributes, listed below. Using a generic cover letter is likely not going to get you an interview, so please take the time needed to personalize your cover letter. Prepare your cover letter before starting your Workday application.
- REQUIRED: a completed work history, either by completing the Job History (internal candidate) or Work Experience (external candidate) portion of your Workday profile OR by attaching an updated resume.
- Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application. The attached cover letter file should include your name.
- In the body of your cover letter, please include responses to each of the Requested Skills and Attributes listed below.
- Address the cover letter “To the Hiring Manager.”
- Attach your updated resume in the Resume / CV / Cover Letter section of the application. The attached resume file should include your name.
- Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.
- Experience providing customer service to a variety of individuals in a busy professional setting.
- Experience using computers to access and input information and to complete a variety of tasks; computer use should be recent and regular.
- Experience performing a variety of clerical or administrative support tasks with strict, and often competing, deadlines.
- Experience explaining processes, procedures, or policies.
- Experience responding tactfully and professionally to customers or clients who are facing challenging life circumstances or stressful situations.
- Experience identifying and safeguarding confidential information and materials.
- This is a full-time position, and the work schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per work week.
- Occasional after-hours or overtime work may be required.
- Frequent phone and in-person contact with people from diverse backgrounds.
- Frequent phone and in-person contact with people who may be facing challenging life circumstances or highly stressful situations.
- Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.Reference ChecksBy submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities for additional details, information, and resources.Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity, .Employee Benefits
to access information specific to OJD employee benefits.Public Service Loan ForgivenessOJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please .Questions and Support
- If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
- Workday related information and resources are available
.The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.