BP Casual Part-Time Convenience Store Team Member - Variable Shifts
Diversified Management Group
- Cambridge, MN
- $12.25 per hour
- Permanent
- Part-time
- Provides exceptional customer service
- Welcomes customers to the store
- Assists customers with items they are looking for and in the purchase of store merchandise
- Verifies customer's age by asking for appropriate identification, in accordance with company policy and state/federal laws
- Takes payment using POS system. Accurately rings up all sales and able to process cash and credit card purchases
- Develops personal ongoing relationships with customers
- Answers the telephone and assists callers using proper phone etiquette
- Addresses customer concerns and resolves issues when a customer is not satisfied with the service or product received
- Communicates and works cooperatively with Convenience Store Manager to maintain department standards
- Ensures floors are clean and free of debris
- Maintains proper housekeeping in the store by dusting shelves, cleaning windows, straightening displays, and keeping product clean and free from dust.
- Stocks and organizes the store as needed. Assists with inventory and makes notations for management of any items in short supply
- Assures that gas pumps are operating properly, calling for assistance when necessary
- Participates in merchandising and displaying of all products
- Works with Convenience Store Manager to carry out product resets and understand sales trends
- Always makes the best use of time and resources; seeks ways to reduce costs
- Prevents loss by knowing and complying with DMG's safety rules
- Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps
- Anticipates the impacts and risks of decisions and actions
- Contributes to overall team readiness
- Orders and displays signage to ensure all products are properly priced
- In absence of Convenience Store Manager, checks and scans in vendor invoices to ensure the correct product is being received
- Performs all other duties as assigned by the Convenience Store Manager
- Ability to deal tactfully and effectively with customers and all team members
- Possesses excellent time management skills and ability to handle multiple tasks
- Good oral and written communication
- Complete understanding of all safety requirements and company safety policies
- Proper training and knowledge of the following equipment/procedures: cash register, box cutter, gas console equipment, and proper lifting techniques
- Complete knowledge of all company security regulations and federal/state/local regulations relating to the sale of alcohol and/or tobacco products
- Effective mathematical skills for proper money handling
- Commitment to excellence in customer service and other DMG values
- 3-6 months customer-service experience preferred
- Prior experience with cash register and/or cash handling highly recommended
- Lifting and carrying up to 60 pounds on an occasional basis
- Frequent stopping, bending, squatting, kneeling, walking, reaching turning, climbing stairs/ladders
- Must be able to work at a fast pace
- Regularly exposed to a cool, damp environment (coolers) as well as extreme hot temperatures (ovens, grills)