Support Associate (Full Time)

Wolt

Staré Mesto, Bratislava
Trvalý pracovný pomer
Plný úväzok

Pred 26 dňami
Bez námahy pošlite žiadosť

Company Description#LI-MR1 #LI-OnsiteJob DescriptionAre you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!We are looking for full-time Support Associates to join our Support team in Bratislava!What you'll be doing:

Processing incoming live chats from our customers, venues and courier partners
Developing our support function together with the support team as well as other teams within Wolt
Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners

Qualifications

You are customer-obsessed and team-oriented
You have great communication skills with a personal touch
You have a can-do attitude towards challenges
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You already have some experience in a customer-facing role, and you are passionate about service
This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am.
You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)

What do we offer

Multisport card
Wolt credits cashback benefit
Snacks and drinks at the office
Possible home office after 2 weeks of training in our office in Bratislava
Opportunity to grow both personally and professionally within our team
Employee assistance program
Team building events

For a full-time Support Associate, the basic (fixed) wage component is 1,300€ brutto / month.Additional InformationIf you are excited about being part of our young and ambitious team, click below to apply and get the conversation going!Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!

Wolt