Talent Acquisition Manager
Alexander Mann Solutions
- Albany, NY
- $135,000-145,000 per year
- Permanent
- Full-time
- Accountable for clearly communicating Strategic Account Vision and Plan to team. Ensure they understand the account's commercial model, and their role in helping achieve its strategic priorities and KPI targets
- Coach and develop direct reports or dotted line reports through ongoing one-to-one performance and development conversations
- Support Recruiters in the resolution of complex and contentious issues with clients, ensuring all escalations are resolved promptly
- Maintain regular communication with team members, including conducting ongoing performance and development conversations and virtual team collaboration sessions
- Determine and manage optimal resource allocation to support the talent strategy of the business area.
- Build strong and influential trusted partner relationships with senior client stakeholders to develop and maintain business plans, recruitment plans and organizational structures.
- Custodian of the client's Employee Value Proposition (EVP) ensuring the entire team can convey the proposition in a compelling way enhancing the clients brand presence in the market.
- Lead team in the delivery against targets, budget and SLAs. Provide oversight of requisitions managed by recruiters to ensure they are meeting the contractually agreed service standards.
- Work closely with the Performance Management CoE to monitor the team's Key Performance Indicators and forecasts. Identify trends and issues, and influence delivery strategy using data-led insights.
- Manage the scope, governance and compliance of the contract through team activity. Identify and tackle scope creep.
- Ensure team's compliance to the AMS Risk Management Framework and Account governance framework, including the identification and management of risk.
- Ensure team's compliance with legislation affecting area of work (e.g. age discrimination, IR35/The Good Work Plan, OFCCP, data management techniques or similar local legislative requirements).
- Support implementation of Continuous improvement plan in collaboration with Performance Management CoE.
- Share with Senior Manager/Client Operations Director any continuous improvement opportunities identified by self or team - including opportunities for process improvement, service enhancement, financial improvement, related strategic projects and increasing the scope of the service within account.
- Demonstrable ability to build a position as a trusted advisor, engage and influence senior stakeholders towards a course of action.
- Experience of developing and delivering end-to-end recruitment campaign strategies. Experience enhancing recruitment processes to improve outcomes (e.g. decreased time to hire, increased quality of hire, fulfilment targets).
- Experience managing a small team, demonstrable ability to manage, coach and develop direct reports.
- Thorough understanding of legislation affecting area of work (e.g. age discrimination, IR35/The Good Work Plan) and ability to guide and advise clients on legislation.
- Agile in response to change or uncertainty - able to cope with and lead a small team and client through significant change.
- Resilient under pressure - experience working to and achieving demanding targets, ratios and SLAs and working to tight deadlines in a fast-moving environment.
- Subject matter expertise in local recruitment practices including sourcing strategies, recruitment models, best practice recruitment.
- Experience leading virtual/remote teams - proven ability to enable collaboration, engagement and operational excellence among dispersed teams.
- Experience of analyzing business orientated management information. Able to use data-led insights to influence strategy and decision making.
- Demonstrable knowledge of contracts, financial levers, contingent book levers, governance frameworks, business assurance and controls.
- Experience of analyzing business orientated management information. Able to use data-led insights to influence strategy and decision making.
- Experience in the use of recruitment technology and recruitment databases.
- Strong Excel skills
- Language skills