Information Technology Manager
EMCOR
- Smyrna, GA
- Permanent
- Full-time
- Responsible for day-to-day IT operations:
- Implement and manage network security as established by Corporate policy.
- Effectively communicate relevant IT systems information to the CFO and the Executive Team in a timely fashion.
- Work closely with Executive Team to plan yearly budget and projects based on Company goals for the year.
- Determine the schedule of IT projects throughout the year.
- Work closely with Operations Managers to champion Information Technology within the company.
- Attend regular conference calls with Corporate IT & Security.
- Responsible for IT Security & Compliance:
- Ensure compliance with Corporate IT Standards.
- Oversee and manage the deployment of IT and Security tools.
- Communicate & educate employees on IT and Security best practices.
- Ensure security of data, network access and backup systems.
- Responsible for the IT Infrastructure and Operations:
- Manage the process of changes effectively, while remaining on the forefront of emerging industry practice and products.
- Plan for future needs and identify solutions to satisfy needs.
- Oversee and plan the management of the company communication system (telephone, voicemail, email).
- Prepare 1-, 3- and 5-year technology plans for the site in conjunction with Company and Corporate and strategic plans.
- Maintain an IT asset management program.
- Oversee and manage system troubleshooting, backups, archiving and disaster recovery and provide or procure necessary support.
- Maintain and test Business Continuity Plan in accordance with Corporate IT Policies and implement necessary changes as identified.
- Ensure Compliance with Corporate Records Retention Policies.
- Establish and maintain relationships with IT vendors.
- Negotiate contracts with IT vendors in coordination with Corporate and Company CEO, and Executive Team.
- Manage sensitive information to the highest level of confidentiality according to Corporate IT and PSIP Policies.
- Monitor compliance with established Company and Corporate policies and procedures and implement necessary changes as identified.
- Responsible for the leadership and supervision of third-party IT resources:
- Effectively lead, set direction and goals for third-party IT staff by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Evaluate effectiveness of third-party IT expenditures.
- Bachelor’s degree in computer science, business, telecommunications or related field OR equivalent experience and training.
- Five (5) or more years of technology management experience
- Ten (10) plus years of high-level and working knowledge of technology infrastructure and servers with progressive management expertise to effectively support and maintain an enterprise network
- Working knowledge of large desktop/laptop deployments including design, engineering and support of the desktop, desktop applications, desktop images, encryption, endpoint security and the associated systems of application delivery and group policies
- Storage and information security background in line with industry standards including general principals of standard security audits and certifications
- Demonstrate ability to develop and cultivate a dynamic and progressive and innovative technology environment
- Windows Server 2016 +
- Active Directory Domain Services
- iPhone, iPad, and Android support
- Immutable backup
- Azure/Microsoft 365
- SCCM/InTune/Autopilot
- Endpoint Detection and Response (EDR)
- Strong leadership and proactive communication abilities to manage the team and performance levels within the department to maintain excellent service and standards
- Skilled in conceptualizing, analyzing, developing and implementing creative solutions to enhance productivity, efficiency and effectiveness of operations, systems and procedures
- Strong process and project management skills
- Ability to organize, manage, analyze and interpret data
- Ability to provide vision and leadership
- Superior oral and written communication skills
- Personal integrity, emotional intelligence, professionalism and accountability
- Excellent interpersonal skills with employees at all levels of the organization to build trust and cooperation
- Dynamic, self-driven, proactive and decisive
- Adapts well to and initiates changes in the organization
- Understanding of and experience implementing IT internal controls and risk
- Partner with Executive Management to implement new processes and ensure a secure, productive, uptime working environment.
- While performing the duties of this job, the employee is regularly required to talk and hear; move within the office to retrieve files and meet with employees in their offices or conference room.
- Able to work at a computer (reading and keying) or extended periods of time.
- This role requires communicating verbally and in writing one on one, in small groups, as well as presenting to larger groups of employees.
- This role will require some travel to company job sites. Occasionally, some air travel may be required.