Optometrist
TM Inputs & Services Pvt Ltd.
- Visakhapatnam, Andhra Pradesh
- Permanent
- Full-time
- Key Responsibilities:
● Always put the customers’ needs first.
● Conducting competent and knowledgeable eye tests.
● Greeting customers immediately when they enter the store. Shows urgency in providing service to customers and satisfying their needs, and has a high customer's service-oriented eye test.
● Building a strong relationship with customers by engaging them by explaining the eye exam process.
● Exploring the underlying reasons for recurring customer problems and also going the extra mile to find the solutions.
● Anticipating the problems before they occur and having a plan of action for them at store level.Eye Test Quality Assurance and Sales
● Examine eyes, using observation, and instruments, to determine visual acuity, perception, focus and coordination
● Responsible for converting the prospective customers into actual customers.
● Ensure all customers receive accurate diagnoses and appropriate recommendations.
● Effective communication with all retail associates to ensure seamless customer experienceInventory Management
● Having a basic understanding of the POS system is necessary to ensure transactions are properly and effectively processed
● Working very closely with various departments in the organization till the product reaches the customer
● Approaching customers and keeping the store neatly stacked to avoid shrinkageSecurity & Hygiene
● Ensuring the store and the inventory are neat and clean at all times
● Maintaining the necessary safety measures to ensure the safety of the store and customers
● Employees at store level, engaging in the customer experience need to be properly groomed and
● presentable to the customer. Uniforms need to be neat, clean, and pressed.Competencies & Educational Qualifications:
● Diploma/Degree/Post Graduate Degree Holder in Optometry with a minimum of 0–3 years of relevant experience in the industry.
● Entrepreneurial thinking mindset: self-motivated and self-directed with an ability to think innovatively.
● People management: ability to lead, manage, & develop large teams in a fast-paced environment.
● Passion for Results: high degree of commitment with a bias for execution excellence.
● Customer Focus: Ability to design processes and systems & create an environment for enabling customer delight.
● Superior analytical, evaluative, and problem-solving abilitiesResponsibilities:
Eligibilities: