OFFICE ADMINISTRATORThe Office Administrator is responsible for supporting business operations through administrative tasks, as well as providing courteous and professional direct interaction with prospective and current customer tenants. This position is often the face of Real Property Management Richmond Metro. This role interacts with every unit of the business and is the key to achieving effective communication across the organization.ESSENTIAL RESPONSIBILITIES1. Providing administrative support for the office staff2. Handling general telephone and walk-in inquiries3. Managing property key inventory, making sure every tech and vendor has the keys they need for the day4. Attending and participating in office meetings5. Attending and participating in training sessions as directed by the Manager6. Adhering to all procedures required in this roleKEY ATTRIBUTES1. Highly detail oriented and organized in work2. Strong analytical thinking and troubleshooting skills3. Excellent communication and interpersonal skills with a customer service focus4. Ability to act and operate independently with minimal daily direction from manager to accomplish objectives5. Proficiency with email and Microsoft Office applications6. Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and resultsThe Administrative Assistant is highly organized with strong time management skills and an understanding of prioritization. Naturally driven to provide excellent customer service and to instill trust, the Administrative Assistant is a natural communicator with good attention to detail, a sense of urgency, and a professional demeanor.REQUIREMENTS1. Two years’ experience in administrative support2. A minimum typing speed of 40 words per minute3. Intermediate skills in Microsoft Office4. Managing referrals across departments5. Knowledge of the Internet and email6. Basic telephone switchboard knowledgePERFORMANCE EXPECTATIONS1. Administrative support, reporting, and data entry timelines met2. Established customer service standards maintained3. Advertising timelines met4. Tenancy database maintained in an accurate and timely manner5. ‘Renting’ section of the company website maintained and updated on a daily basis