Microsoft Teams Voice Engineer
Digital Management
- Arlington, VA
- Permanent
- Full-time
- Complete PBX migration via Microsoft Teams Enterprise voice
- Analyzing existing standalone or clustered telephony infrastructure components with engineering and operations teams
- Engineer Enterprise Voice solution for the above sites aligning with organizations' cost save initiatives and strategic end state objectives.
- Create best practice design, plan and deployment of solution for complete PBX, Voicemail and ISDN elimination in a phased approach incorporating standalone / highly available Session Border Controllers for PBX/Trader Voice interconnectivity, media gateways, centralized SIP trunks etc
- Provide Microsoft Teams solution design, plan and delivery in complex and regulated locations with multiple separate legal entities collocated in the same site.
- To create or validate inter-relationships between PBX users in same or different sites and to design corresponding MS Teams features and dependencies;
- To create/validate PBX to Enterprise Voice migration plan, to ensure all deployments meet the level of readiness as stipulated by the user migration team
- Proven experience Microsoft Team Voice integration and design of complex Enterprise Voice Solutions
- Knowledge about Unified Communications / Collaboration industry standards & trends
- Strong presentation skills in verbal and written communication
- Experience of at least 5-7 years with Voice Engineering
- MS Teams Voice
- MS Teams endpoints including but not limited to IP phones
- Powershell
- Knowledge about various PBXs including but not limited to Avaya, Oracle, Session Border Controllers & Media Gateways SIP trunks (Centralized, Local)
- Experience with POTS Line Replacement with Cellular
- Experience with E911
- Microsoft Exchange Unified Messaging
- Knowledge of all Microsoft Cloud PBX features and system/user administration
- Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
- Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
- Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
- Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
- Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.