Airport Representative – Bodrum, Milas, Guvercinlik, Didim

  • Bodrum, Muğla
  • Kontrat
  • Tam zamanlı
  • 17 gün önce
As one of our valued Airport Representatives you will play a vital part meeting & greeting our customers on arrival and departure, delivering outstanding customer service, and directing our customers to their transfer. You will always be working as one team with internal & external suppliers and take responsibility of customers queries or problems using our in-house digital systems.What can we offer you?We offer our valued colleagues a range of benefits including: –
  • Competitive salary with annual pay review
  • Fully paid training & IT equipment
  • Monthly 1-1 meetings with your Team Leader
  • Career progression & development across Jet2.com & Jet2holidays
  • 1.5 days off per week or equivalent
  • Monthly rosters sent in advance
  • Discounts on Jet2.com & Jet2holidays flights & holidays
  • Recommend a friend bonus scheme
What will you do in the job?Reporting to the Airport Team Leader, you will Work as One Team with internal & external stakeholders to deliver VIP industry leading Customer Service to our all-important customers. You will be provided with fantastic training to ensure you:
  • Create Memories for our customers by welcoming all customers to the airport
  • Take ownership of any customer queries or problems quickly and effectively, logging these using our in-house digital systems
  • Be the face of Jet2holidays around the airport to support the customers airport journey
  • Prepare & deliver holiday essential information to give to customers as they arrive for their Jet2holiday
  • Deliver a friendly “have a lovely flight” as our customers prepare to fly home
  • Accompany our arrival and return transfers from Bodrum, Milas, Guvercinlik or Didim to the airport. (It is beneficial if you live in these resorts)
What will I need?As we employ on local contracts you must already hold Turkish citizenship to be successful in this roleWorking hours will vary each month and will include early starts, late finishes, split shifts & working weekends so you must be flexible to work a range of hours. You will receive your roster 3-4 weeks in advance.No previous experience is required however, you will be able to effectively handle a wide range of different customer facing situations, be able to solve problems, & have a positive & friendly attitude. You must also be confident in using Digital Tablets on a daily basis.Apply today to join the UK's Number One Tour Operator! Once you have submitted your application, we will then invite you to complete the recruitment process which includes: a video interview and attending an assessment day.We look forward to your application & starting your career with Jet2holidays!To help us track our recruitment effort, please indicate in your cover/motivation letter where (vacanciesinturkey.com) you saw this job posting.

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