Senior Salesforce Administrator
Real-Time Innovations
- Denver, CO
- Permanent
- Full-time
- Exciting Challenges: As a Senior Salesforce Administrator, you will be at the forefront of our Salesforce initiatives. You'll tackle complex business and technical challenges while also shaping our business strategies through data-driven insights.
- Business Collaboration: We're not just looking for a technical expert; we're seeking someone who thrives on collaboration and building strong relationships with business stakeholders. Your ability to bridge the gap between technology and business outcomes will be instrumental in our success. The opportunity also exists for those who are willing and ready to learn!
- Salesforce Excellence: You'll play a pivotal role in optimizing and customizing our Salesforce platform to ensure it aligns seamlessly with our evolving business needs. Your expertise will directly impact our productivity, customer satisfaction, and growth.
- Analytics and Insights: In addition to traditional Salesforce administration, you'll dive into data analyst and reporting. Uncover trends, provide valuable insights, and help us make informed decisions that drive our business forward.
- Career Growth: We're committed to your professional growth and development. You'll have opportunities to expand your skill set, earn certifications, and shape your career path within our organization.
- Salesforce Administration: Utilize your expertise in Salesforce to manage, configure, and maintain our Salesforce platform, including user management, data modeling, security, automation, and the creation and upkeep of customized reports and dashboards. Must be proficient with all Salesforce automation tools, including Workflow Rules, Process Builder and Flow Builder. Flow Builder expertise required and Flow Migration experience highly preferred.
- Solution Design Through Delivery: Work closely with cross-functional teams to design and implement scalable and sustainable solutions that address business needs, ensuring functionality, performance, and ease of maintenance. Lead and contribute to Salesforce projects from concept to completion, ensuring timely delivery and effective communication with stakeholders.
- Integration Expertise: Leverage your knowledge and experience to integrate Salesforce with other applications and systems, facilitating data flow and process efficiency across the organization. Previous experience integrating Salesforce with other systems required.
- Data Architecture and Management: Develop and maintain data models, ensuring data integrity, quality, and accessibility while optimizing data storage and performance.
- Security and Compliance: Implement and enforce Salesforce security best practices, ensuring data privacy and protection in accordance with relevant compliance standards and change control.
- Process Optimization: Identify areas for process improvement and automation within Salesforce, streamlining workflows and enhancing overall productivity.
- Business Stakeholder Collaboration: Engage with business stakeholders in Sales, Customer Success, etc. to understand their requirements, translate them into technical solutions, and guide them in making informed decisions that align with best practices.
- Leadership: Lead, mentor, and serve as the technical escalation, fostering a culture of shared success.
- User Training, Documentation, and Support: Provide training and support to end-users to ensure they effectively leverage Salesforce features and capabilities. Create and maintain comprehensive documentation and training material of Salesforce configuration, processes, and best practices. Monitor, detect, respond, and resolve issues and complete requests.
- Strong Salesforce product knowledge and at least 8+ years of Salesforce administration hands-on experience with Sales Cloud and other Salesforce products.
- Strong communicator, both written and verbal; reliable, responsive, and transparent communication is critical for this role
- Ability to liaise with stakeholders at all levels to design and implement scalable, best practice solutions
- Experience with change management and governance
- Fluency in both Salesforce Lightning and Classic UI environments
- Proven project leader with strong time and project management skills to meet deadlines on projects that include multiple review points and iterations
- Intense curiosity and a sincere interest in learning new technologies, platforms, and business processes
- A proactive attitude to platform enhancements and customer service
- Bachelor's Degree in a technical or business related discipline
- Salesforce certifications
- Previously implemented a CPQ system, CLM application, and/or ERP integration
- Experience with Salesforce Pardot, Experience Cloud, and/or Mobile application
- Project management experience with a proven track record of success
- Understanding of basic triggers/Apex code or Visualforce a plus
- Active in the Salesforce community
- Flexible working schedule
- Remote working + Home Office Stipend to cover the costs of working from home
- Flexible Paid Time Off + “Real Vacation Bonus,” an additional bonus for taking more than 1-week of uninterrupted vacation
- Annual bonus based on individual and company performance + other prizes and awards
- We recognize employees for their achievements, offer great opportunities for career growth and development, and provide the tools they need to succeed
- We have been certified as a Great Place to Work for four consecutive years both in
, which emphasize excellence, teamwork, and reaching your potential. Our motto is “Enjoy the journey,” above all we must enjoy what we do and have fun at work. At RTI, you will work in a positive, supportive, diverse environment with a team that truly cares about you. * We are defined by our “Working as One” culture and truly care about team's interaction. That is why we plan trips for teams to get together in person, enjoy fun team-building activities and events, and feel more connected.About RTI:Real-Time Innovations (RTI) is the largest software framework provider for smart machines and real-world systems. Our software runs the largest power plants on the continent, connects perception to control in over 200 autonomous vehicles, drives the new generation of medical robotics, controls hyperloop and flying cars, and provides 24x7 medical intelligence to hospital patients and emergency victims. RTI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.For more information about how we collect and use your data, please see our .