Player Services Lead Rep

Golden Nugget

  • Biloxi, MS
  • $15.00 per hour
  • Permanent
  • Full-time
  • 20 days ago
Job Description:OverviewA Player Service Representative is responsible for assisting customers in the exchange of U.S. currency for casino chips, credit chips, cash, foreign currency, Golden Nugget documents, negotiable instruments, and ambassadors of company good will. This role also sells gambling chips, tokens, or tickets to casino patrons, pay out jackpots and manages credit applications.
ResponsibilitiesSale and redemption of casino chips and coin for cash (chips, foreign chips) and other like money itemsIssuance and redemption of MarkersCustomer deposits/withdrawalsCashing of checks utilizing computer terminalsEstablish new computer accounts and process document requirements for credit, check cashing with policy and regulatory guidelinesBalancing assigned fundsCreate and issue Players Club cards and promote the program and related promotionsMaintain up-to-date knowledge of player tracking system, promotions, events, entertainment and general property informationEnsure the protection of customer’s rewards and credit linesQualificationsMinimum of one year of cash handling experienceAbility to operate a computer terminal and communicate with the public in a clear and friendly mannerKnowledge of 10 key, balancing of banksSolid decision-making, organization, and interpersonal skillsAbility to thrive in a fast-paced multi-tasking, hands-on environmentMinimum age is 21 years old and must be able to obtain MS gaming badgeWhat we offer you:Multiple benefit plans to suit your needsPaid Time Off401KOpportunities for advancementPositive and respectful work environment where diversity is valuedGenerous employee discounts on dining, retail, amusements, and hotelsCommunity volunteer opportunitiesDisclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Pay RangeUSD $15.00 - USD $15.00 /Hr.

Golden Nugget