Executive - Customer Support (0-1 yrs) Mumbai (After-Sales/Customer Service)
Fraank Systems
Mumbai, Maharashtra
Permanent
Full-time
13 days ago
- Closing sales for the company. - Filing customer records, including contact information, purchases and billings. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues.- The customer support executive is the direct connection between the customer and company. - They need to identify problems, analyse situations, and find appropriate solutions. - They should be resourceful, proactive, and able to think critically to resolve customer issues effectively. (ref:updazz.com)