Shift Supervisor

• Assists the Park Manager and Assistant Park Manager in all operational functions ensuring Team supervision, cleanliness, safety, and excellent Guest relations.
• Directs and supervises location activities and Team Members as assigned.
• Visits all Guest areas regularly during shift, and tours and inspect the entire facility daily.
• Responsible for accuracy and safety of Company funds for assigned location.
• Ensures organizational quality standards are maintained for Team Members and revenue centers within the location.
• Maintain lines and methods of communication which provide expeditious flow of information upward, downward, and laterally throughout the organization.
• Role model for Team Members while promoting Boomers Core Values.
• Recommend, implement, and enforce Company policies for assigned areas of responsibility.
• Maintain comprehensive and up-to-date knowledge of procedures used throughout the Company.
• Maintain appropriate control of expenses, labor hours, operating costs, and inventory within areas of responsibility.
• Ensure the location opens on time, operates efficiently, and closes properly.
• Make sure facility is maintained in accordance with Company policies and high safety standards.
• Maintains and update managers daily log. Records date, weather, inspection performance, problems, and other items of significance daily.
• Other duties as assigned.

• High School Diploma or equivalent.

• Must be at least 21 years old.
• At least one-year supervisory experience in the Guest service industry with demonstrated ability to ensure Guest satisfaction.
• Knowledge of amusement industry standards, as well as applicable health and safety regulations.
• Knowledge of methods of establishing appropriate controls to ensure staff integrity and quality assurance.
• Demonstrated ability to handle multiple tasks with effective follow-through.
• Demonstrated ability to motivate and lead Team Members to achieve organizational goals.
• General knowledge of computers, cash register, various electronic devices, and various software.
• Organizational skills at keeping detailed records report and logs.
• Demonstrated ability to visually assess and evaluate safety hazards in the workplace as mandated by safety procedures.
• Demonstrated ability to handle guest and employee complaints.

• Demonstrated ability to see, hear, talk clearly, and write legibly.
• Demonstrated ability to have full dexterity and agility, with the ability to work and maneuver in tight spaces.
• Ability to stoop, bend, squat, grip small objects and push or pull heavy objects.
• Demonstrated ability to walk and stand constantly to cover assigned locations as needed.
• Able to work days, nights, weekends, and/or holidays as needed.
• Ability to perform duties in a high noise level environment.

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