Regional Sales Manager
Orangetheory Fitness
- Orlando, FL
- Permanent
- Full-time
- Oversee, support and Studio Management, Sales and Fitness teams to exceed all membership, KPI and EBITDA goals
- Manage, monitor, coach/develop and evaluate the performance of managers and staff
- Work together with Studio Managers to properly manage and exceed all OTF sales goals
- Responsible for overseeing the sales process and systems with all staff. Lead and coordinate initial and ongoing sales drivers (studio events, outreach)
- Direct sales through company required outreach programs
- Monitor the recruiting, hiring, training and scheduling of OTF studio staff
- Assist Studios to build and maintain OTF class size through scheduling optimization
- Train and mentor employees for ongoing success and future growth
- Develop a high energy culture through contests and incentive based motivation
- Ensure Orangetheory branding through consistency and continuity in all actions
- Manage disciplinary actions involving all OTF studio employees with the assistance of the Human Resources Department
- Responsible for meeting performance metrics (KPI's), revenue, ordering, inventory, payroll, cost controls and facilities maintenance
- Responsible for 90 Day Evaluation and annual OTF staff performance reviews
- Enforce OTF corporate policies, business practices, systems and processes
- Provide effective decision making regarding customer service issues
- Plan and promote special events for the studio on a monthly basis, using OTF tools for effective outreach and community involvement
- Responsible for ensuring that the facilities are clean, maintained and operationally sound
- Send weekly summary reports of Regional Management productivity
- Submit monthly schedule of visits and trainings prior to first of the month
- Ideal candidate must meet all qualifications to meet and exceed essential duties as listed above
- Bachelor’s Degree and 3-5 years of previous management experience; or equivalent combination of education and experience
- Must have Word, Excel, PowerPoint and general computer expertise
- Fitness industry experience preferred
- Must be outgoing and high energy with the ability to motivate and train employees
- Must possess honesty, integrity, and accountability
- High level of self-motivation
- Excellent written and verbal communication skills, with ability to address/respond in a clear, concise, and respectful manner
- Customer service – responds promptly to studio needs, responds to requests for service and assistance, meets commitments and resolves member and staff issues completely
- Independent thinker, team player
- Excellent decision-making ability
- Project management – coordinates assigned task workflow, communicates changes and progress, completes projects on time
- High level of attention to detail