URM Retention and Training Coordinator
Bethany Christian Services
- Wexford, PA
- Permanent
- Full-time
- Design, plan, organize and facilitate learning opportunities for foster parents in compliance with all state and federal regulations;
- Ensure foster parent training incorporates the unique cultural needs of refugee youth and elements of caring for youth with trauma;
- Monitor supportive peer relationships and Foster Parent Community Groups to maintain the Foster Parent mentoring practice;
- Monitor, evaluate, and record training activities and program effectiveness;
- Effectively maintain the web-based learning platform;
- Monitor and record the trainings completed by each participating family to ensure their individual needs are meet and to maintain program guidelines;
- Develop and implement an annual schedule with monthly learning opportunities for foster parents;
- Facilitate learning solutions using a variety of instructional techniques or formats, to include but not limited to role playing, simulations, team exercises, group discussions, videos, or lectures;
- Assess training needs by utilizing satisfaction surveys, federal guidelines, focus groups, and case manager and refugee foster parent consultations;
- Obtain, organize, and develop training procedure manuals, guides and course materials, such as handouts or visual materials; Maintain an educational library to meet the unique training needs of refugee foster parents;
- Oversee and maintain the Refugee Foster Parent Facebook page, while communicating important program updates and training opportunities on the social media platform;
- Oversee the Foster Parent Advisory Board;
- Work cooperatively and supportively with licensors, caseworkers, and supervisors to enhance foster home recruitment efforts and overall program effectiveness;
- Organize special events for retention and recognition purposes;
- Ensure that foster parent training meets state licensing regulations and federal recommendations
- Stay up-to-date on developments in refugee foster care by attending conferences, journal readings, books, and/or magazine articles;
- Complete other duties as assigned.
- Bachelor's level degree in Human Services, or equivalent field of study from an accredited college;
- Prior work experience developing and facilitating adult learning through formal training;
- Prior work experience facilitating collaborative learning sessions, preferred;
- Bilingual in English/Spanish, strongly preferred;
- Excellent verbal and written communication with strong interpersonal skills;
- Sensitivity in communicating and developing relationships cross culturally;
- Demonstrated ability to work independently with high initiative;
- Must have an ability to provide excellent and compassionate customer service;
- Must be reliable with time sensitive deadlines and tasks;
- Computer and typing skills sufficient to perform essential job functions;
- Must be willing and able to work outside of normal business hours to include some evenings and weekends, as necessary;
- Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
- Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
- Pass a criminal history screen, including state and local child protection agency registries;
- Subscription to and integration of the agency Statement of Faith and Mission Statement.