Franchise Business Consultant
Fastsigns
- Carrollton, TX
- Permanent
- Full-time
- Contribute to the department's goals to ensure support for meeting the organization's mission, key strategic objectives and annual business plan.
- Work with franchisees to identify their specific needs. Support the franchisees goals and priorities. Be knowledgeable and able to evaluate and assist franchisees in the following key business areas:
- Financial Analysis including:
- Balance Sheet and Income Statement analysis
- Operating ratios/guidelines
- Cash Flow/Budget projection & Financial Ratio Analysis spreadsheets
- Pricing strategy and analysis
- Sales & Marketing Management including:
- Sales & sales management, including the hiring, training and managing sales people and assisting franchisees with outside sales strategies
- National salesperson training, programs and resources
- Marketing and advertising campaigns and programs
- Database, E-Marketing and Local Marketing
- Production management including workflow
- Training programs available to franchisees
- Support Site resources
- Business Planning
- Center Management Software
- Franchisee requests responded to within one business day. Follow up on all commitments in a timely manner.
- Ensure every center is visited according to company guidelines; including in-person and video conferences
- Help each franchise develop, follow and monitor an annual Business Plan including: Sales, Marketing, Financial goals, and Action Plans.
- Post and maintain a Google Workspace calendar; keep it updated weekly with travel and center visit commitments.
- Conduct resale/relocation/non-renewal/closing visits as necessary, in a timely manner.
- Communicate regularly with appropriate members of the team in Sales Development, Marketing, etc. as appropriate to discuss action plans and ensure timely follow-up with franchisee.
- Continuously build positive relationships with team members, other FASTSIGNS International departments, and franchisees through professional and proactive communication and partnering techniques.
- Learn new FASTSIGNS products and service lines such as digital signage, FASTSIGNS Credit, small format printing, etc.
- Provide exceptional customer service to members of the FASTSIGNS network.
- Participate in the annual Convention, Outside Sales Summit and other events as necessary.
- Submit articles to the Cutting Edge as requested.
- Edit and maintain company manuals as requested.
- Teach best practices as deemed by FASTSIGNS International, Inc.
- Create written documentation of all center visits, calls and checklists completed as required. 17. Develop professional skills through company and industry-related resources.
- Interact positively with, and prioritize, franchise needs.
- Send monthly regional email to assigned franchisees.
- Coordinate travel within company guidelines, and stay within assigned regional yearly budget.
- Assist with special projects as assigned by Director of Franchise Operations, Vice President of Franchise Support and/or Chief Support & Development Officer
- Previous experience in a support / coordinator capacity preferred
- Ability to travel at least 50% of the time
- Excellent organizational skills
- Excellent verbal and written communications
- Self-directed
- Ability to manage multiple projects
- Ability to meet deadlines and quality expectations
- Ability to maintain confidentiality for sensitive corporate issues or Franchisee compliance or other business related items is required
- 5 or more years of experience in managing an accounting function in a medium- or large-size company.
- FASTSIGNS® is the leader in the $29 Billion sign industry.
- MY SALON Suite® is a principal leader in the rapidly growing salons and beauty services sector and are on the way to becoming one of the nation's largest salon suite franchisors.
- Camp Bow Wow® is a leading franchise brand in the rapidly growing pet care industry with over 200 franchise locations in 40 states and Canada.
- NerdsToGo® is a growing franchise organization in the IT services business.