Job SummaryTo run the food dishes and drinks to the correct tables, clearly announcing each to the guests. To take care of bread service and provide support to CDR on table maintenance.Job Responsibilities 1COMMUNICATIONTo attend bi-daily team briefing actively.To efficiently communicate and report to relevant supervisors and co-workers in a transparent way.GUEST RELATIONSTo recognize guests preferences and anticipate them.To handle all guests complaints in a friendly and effective way, if escalated, to report to upper management.OPERATIONSAlways act and perform accordingly to LPM standards.To have a good knowledge of the menu, wine list, digestive and bar list of LPM.To successfully complete your training on the online training platform (Flow), and use it on a regular basis (where applicable).To be able to provide the best possible service to all our guests while interacting in a friendly and welcoming manner.To be able to recognize our regulars and their preferences.To always ensure an excellent guest experience.To successfully follow daily duties and role responsibilities.Respond quickly and positively to changes within your job role, showing flexibility.Job Responsibilities 2LPM Duties/ValuesTo treat all your colleagues and guests as you will treat your family and friendsGreet all your colleagues when you arrive before starting your dutiesAlways be punctual, wear the correct uniform respecting the grooming standardsBe smiley, friendly, and respectful with all our guests and your colleaguesAlways ensure to provide the full LPM experience to all our guestsSeize every opportunity to explain the LPM concept and signatures dishes/drinks to new guestsSeize every opportunity to develop your own skills/knowledge and share it with othersCreate a positive and open-minded environment for allSupport and help your colleagues, and always work as a teamStay honest, and authentic, and always seek to go the extra mileEmbrace and respect all cultural differences
