Lead Security Monitoring and Response Analyst
Mastercard
- Waterloo, Waals Brabant
- Vast
- Voltijds
- The Crisis Management Team is a group within Corporate Security that has been specifically trained to identify, manage, and resolve computer, data, and physical security incidents when they occur
- The Team takes leadership on behalf of Mastercard in responding to such incidents
- This position will be responsible for strategically managing global incident response and emergency management efforts stemming from computer, data, and physical security related incidents
- This role will research, analyze, report, track, and facilitate the resolution of incidents as part of Crisis Management Team
- Have you ever been responsible for managing a major incident or crisis?
- Do you work well under pressure?
- Do you possess strong analytical capabilities, and written and oral communication skills?
- Manage high-risk or large scale global incidents that occur in accordance with documented processes, including managing day-to-day operational aspects of crisis management and identify opportunities to improve and streamline processes
- Collect details and manage assigned tasks stemming from an incident and disseminate communications to internal stakeholder teams
- Liaise with regional teams to respond to global incidents
- Coordinate the program management, coordination, development, training, and support of crisis management
- Ensure strict confidentiality with all records, documents, communications, and information related to incidents
- Exceptional communication skills, including with respect to developing communication strategies and drafting communications in a crisis response situation
- Relevant security experience with advanced technical capabilities and expertise in incident and crisis response and emergency management required
- Strong executive presence and experience in managing without direct authority and the ability to influence peers and superiors
- Motivated self-starter with ability to excel at multi-tasking in a fast paced environment while staying calm under pressure
- Outstanding time management, planning, and organizational skills with the ability to shift priorities, demands and timelines through analytical and problem-solving capabilities
- Exceptional interpersonal and customer relationship skills with proven experience in relationship building and partnership
- Excellent project management skills and experience in managing multi-functional teams
- CISSP, CBCP, GCIH, CISM or CIPP certifications are highly desirable
- Familiarity with in state and international data breach notification laws