Content Manager
Philadelphia Yearly Meeting
- Philadelphia, PA
- $55,000-60,000 per year
- Permanent
- Full-time
- Content Plan: In collaboration with the Director of Communication, help develop a comprehensive content strategy that outlines content themes, formats, and distribution channels to effectively communicate Quaker message and increase audience engagement.
- Content Creation: Develop and produce engaging and impactful content, including articles, newsletters, social media posts, and website copy, aligned with the PYM's mission, strategic directions, and target audience.
- Collaboration and Coordination: Collaborate with internal teams, including program staff, communications team members, and volunteers, to gather content ideas, source information, and ensure alignment with PYM's strategic directions. Coordinate with external partners, such as community members, designers, and media outlets, as needed.
- Editorial Oversight: Provide editorial oversight to ensure content quality, accuracy, consistency, and adherence to Quaker voice and style guidelines. Edit and proofread content submitted from colleagues and/or volunteers to maintain high standards of clarity, coherence, and professionalism.
- Performance Analysis: Monitor and analyze the performance of content across various channels using analytics tools. Use insights to refine content strategies, optimize engagement, and drive results in terms of audience growth, website traffic, and donor engagement.
- Content Promotion & Distribution: Develop procedures for promoting and distributing content effectively across various channels, including social media, email newsletters, calendar, and partnerships with media outlet and community members, to reach and engage target audiences and maximize impact.
- Several evening meetings per month; occasional offsite and weekend work required.
- Other duties as assigned.
- Highly proficient in writing and storytelling, with experience creating engaging content that resonates with internal and external audiences and increases an experience of belonging.
- Able to communicate complex ideas and information in a clear and accessible manner, adapting content for different channels and audiences.
- Experience working effectively and collaboratively with groups, staff, and volunteers; good interpersonal skills.
- Experience in MS Word, Excel, Outlook, and Power Point, databases, and web posting.
- Proven ability to upkeep a content calendar.
- At least 3-5 years of experience in communications, journalism, social media or public relations.
- Strong organizational, planning and project management skills.
- Excellent verbal, written and interpersonal communication skills.
- An active Friend or experience with Friends' meetings; knowledge of Quaker principles and practice
- Ability to collect and synthesize complex information from a wide range of sources.
- Strong research skills and ability to conduct interviews.
- Experienced with social media channels (ie. Facebook, Instagram, LinkedIn) and analytics; Keeps up to date with trends.
- Experience with Salesforce, Pardot or other email newsletter / CRM software.
- Videography and graphic design (ie. Canva or Adobe Creative Suite).
- PYM has three tiers of expectation for racial equity skills and competencies:
- Entry-level staff (Intern, Assistant, Associate) Candidates are interested in Racial Equity. Candidates are also interested in expanding their analysis and knowledge about the role that racial inequity plays in our society and are committed to building and/or deepening their commitment to racial justice work. Commitment to PYM's vision to become a multiracial organization with a multiracial community of staff and supporters.
- Mid-level staff (Coordinator) Candidates understand Racial Equity. Candidates have a demonstrated understanding of the role that racial inequity plays in our society and in movement-building and have demonstrated an ability to effectively manage across difference. Commitment to PYM's vision to become a multiracial organization with a multiracial community of staff, and supporters.
- Senior-level staff (Managers with 5 or more years experience with PYM or similar organization) Candidates work for Racial Equity. They consistently integrate their deep understanding of key racial equity concepts into work projects and interactions by addressing structural implications and disproportionate impacts of policies, campaign objectives, organizing objectives, activities, and decisions on race, class and other group identities within the context of job responsibilities and projects.
- Familiarity with Quaker faith and practices, and/or a willingness to gain, deepen, and nurture such knowledge.
- Appreciation of the role of Quaker practices in the performance of PYM duties, this includes supportive participation in annual and semi-annual multi-day "business Sessions." Please see our website as part of familiarizing yourself with us.
- A cover letter that tells us how your qualifications and experience are a strong fit for our needs above (applications received without a cover letter will not be considered).
- Contact information for three professional references (we'll ask you before contacting them).