Houseperson

Vista Host

  • Austin, TX
  • Permanent
  • Full-time
  • 15 days ago
Job Description:POSITION TITLE: HousepersonREPORTS TO: Executive HousekeeperPOSITION SUMMARY:The Houseperson is responsible for assisting room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.DUTIES AND RESPONSIBILITIES:
  • Provide a clean and safe environment for guests
  • Proactively maintain assigned areas and equipment
  • Clean and maintain common areas of the property
  • Deep cleaning of assigned areas
  • Setting up and maintaining complimentary hotel lobby functions
  • Cleaning and setting up meeting room functions
  • Delivering service items to guest rooms upon requests from front desk
  • Assist with guest luggage when required
  • Ensure efficient completion of daily assignments in a timely manner
  • Use supplies efficiently
  • Report all safety, maintenance and housekeeping concerns to management
  • Attend and participate in all mandatory trainings
  • Flexible with schedule and assignments
  • Knowledge and completion of property cleaning procedures
  • Maintain effective performance under pressure
  • Follow proper procedures for lost and found items
  • Follow guest safety procedures
  • Follow guest requests, i.e. do not disturb signs, change of linen or terry
  • Acknowledge and greet guests in public spaces
  • Review daily inventory of supplies needed to complete assignments
  • May perform similar duties as requested by supervisor
Qualifications:
  • Frequently standing up or moving within and about the facility.
  • Carrying or lifting items weighing up to 50lbs and pushing and/or pulling approximately 200lbs.
  • Frequently handling objects and equipment to maintain the facility.
  • Frequently bending, stooping and kneeling.
  • Communication skills are utilized a significant amount of time when interacting with guests and employees.
  • Basic reading and writing abilities are utilized often when reading assignments, completing checklist, replacing linens and amenities.
  • May be required to work nights, weekends, and/or holidays.

Vista Host