Associate - Operations

WNS Global Services

  • San Jose, CA
  • Contract
  • Full-time
  • 17 days ago
  • Apply easily
Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Costa Rica - Launched in 2009, the WNS Costa Rica delivery center is fully functional and scalable, We are spread across more than nine countries across North America, South America, and Europe serving various industries like Retail and Consumer Packaged Goods, and Insurance with Strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population having a strong multi-lingual population with English, French, Portuguese, Spanish, etc.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core.Job DescriptionEsta posición es parte del equipo de cuentas por pagar y es responsable de procesar facturas de acuerdo con reglas específicas establecidas por el cliente. Una vez procesadas, se proceden a pagar de acuerdo con los terminos de pago correspondientes/ This is an Accounts Payable position to process invoices according to the Client Global Process. Once this process is done, the invoces will be ready for payment.Deberes y Responsabilidades Generales / General Duties and Responsibilities:
  • Validación cruzada de facturas (Auditoria de PDF Factura original vs el sistema). / Invoice validation process to audit original PDF Invoice vs System.
  • Servicio al Cliente / Customer Service. Seguimiento y resolución de temas pendientes o situaciones que afecten el proceso. / Follow up and resolution of open items and issues related.
  • Análisis de casos según el proceso global para evitar errores internos. / Analysis according to Global Process to avoid internal errors.
  • Estadísticas de volumen procesado. / Volume process statistics. Cumplir con las métricas & SLA. / Accomplish with metrics & SLA.
Habilidades / Competencias / Skills:
  • El conocimiento de Contabilidad, herramientas de Microsoft office, especialmente en Excel y cualquier otra experiencia relacionada a módulos de cuentas por pagar se considera un plus/ Knowledge of Microsoft Office, mainly in Excel and AP Modulos will be a plus (ORACLE).
  • Habilidades de manejo de tiempo, atención al detalle, sentido de urgencia y propiedad cuando se deba interactuar con los clientes. / Time Management, atention to the detail, urgence sense, problem solving skills, meeting and email etiquete skills.
  • Debe estar dispuesto a trabajar horas extra si es requerido. / Willing to work Over time if required.
Qualifications
  • Bachillerato Educación Media, Estudios universitarios en contabilidad, administración culminados /en progreso, / High School Graduated/ University studies on accounting, finance, business administration or other related.
  • English A2+, Spanish C1.

WNS Global Services