Quality Assurance Manager - Div Mgmt & Support (Kansas City)
Burns & McDonnell
- Kansas City, MO
- Permanent
- Full-time
- Manage the implementation of Burns & McDonnell's Corporate Quality Program of policies, standards, procedures, and best practices.
- Responsible for the interpretation and application of the Burns & McDonnell Corporate Quality Program, including the quality review process.
- Responsible for nonconformance tracking and record keeping.
- Provides technical and industry competency with respect to quality concepts and quality programs.
- Supports audit programs and serves as an auditor, as assigned.
- Manages knowledge capture methodologies, including the Cause Analysis & Corrective Action program.
- Develops strategic plans relating to quality in alignment with leadership goals.
- Manages quality-related training.
- Establishes measures that indicate performance of the organization against the requirements of the quality program.
- Reports on the performance of the organization against the requirements of the quality program to leadership.
- Identifies and manages continual improvement initiatives.
- Develops, implements, and maintains quality requirements.
- Coordinates with Corporate Quality Department and others in quality roles throughout the organization.
- Advises on the use of QTS and/or other methods for recording quality reviews.
- Provides leadership and career coaching and development on quality concepts.
- Responsible for conducting performance evaluation for selected staff, as applicable.
- Provides quality-related leadership, guidance, and instruction.
- Supports diversity initiatives, as applicable.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Bachelor Degree in engineering, architecture, business, construction, procurement or related degree from an accredited program and 7 years relevant consulting experience required
- Master Degree MBA preferred
- Competency in facilitation, collaboration, organization, and problem-solving skills.
- Ability to filter and distill relevant information and convey business and technical concepts to a diverse client base and internal teams.
- Ability to thoughtfully and positively influence, lead, and manage.
- Excellent planning and analytical skills.
- Must demonstrate excellent oral and written communication skills; strong interpersonal skills; and the ability to clearly and effectively present complex information to all levels of employees, management, and clients.
- Knowledge of project management methodologies.