Victims' Assistant - PTNB
Lincoln County
- Lincoln County, OR
- $16.69-17.19 per hour
- Permanent
- Part-time
- Contact victims to verify phone/address information and notifies victims of their rights.
- Prepare and mails victims' rights information, forms, and notices of upcoming court dates and case status.
- Check the dockets to ensure proper victim notification is effectuated.
- Assist victims who come into complete forms including restraining and stalking order applications and restitution statements.
- Maintain records of all contacts, including in our Case Management System.
- Accompany victims to court proceedings and sits with them before Grand Jury testimony.
- Arrange for hotel, meals, and/or transportation for victims for Court and Grand Jury proceedings.
- Answer phones, routes calls; may answer general questions.
- Familiarity with community resources and ability to make appropriate referrals for direct service.
- Confidentiality rules in the criminal justice system and victim's assistance field.
- Employ a high degree of empathy and confidentiality.
- Problem solve, decision make, and explain situations clearly.
- Be sensitive and compassionate to victims and witnesses.
- Respond effectively in crisis situations with a prejudice and judgment free attitude.
- Demonstrate adequate math skills for complex restitution cases.
- Convey information, ideas, and facts both orally and in writing to supervisors, colleagues, and individuals, inside and outside the county, using language and a format the audience will best understand.
- Utilize computers and other technology to communicate in written and verbal forms (e.g., word processing, texts, emails, spreadsheets, department-specific software).
- Effectively relate well with others, including supervisors, colleagues, and individuals inside and outside the county. Develop and exhibit a professional manner in dealing with others and maintain constructive professional working relationships.
- Take personal responsibility for the quality and timeliness of work. Show up to work on time, and follows instructions, policies, and procedures. Meet productivity standards, deadlines, and work schedules.
- Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
- Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability. Some tasks require the ability to perceive and discriminate sounds.
- Environmental Factors: Tasks are regularly performed with exposure to adverse environmental conditions, such as dirt, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, disease or pathogenic substances. Tasks are sometimes performed with exposure to violence.