Victims' Assistant - PTNB

Lincoln County

  • Lincoln County, OR
  • $16.69-17.19 per hour
  • Permanent
  • Part-time
  • 1 month ago
Position SummaryYour job in the department is to . . .Perform a variety of general office and clerical tasks within a flexible work schedule under the direction of the Victims' Department Supervisor.Your job also involves . . .Providing essential support to the Victims' Advocates.Essential Functions/Major ResponsibilitiesJOB FUNCTIONSPrepare and assists with notifications and other paperwork relating to victims of crime:
  • Contact victims to verify phone/address information and notifies victims of their rights.
  • Prepare and mails victims' rights information, forms, and notices of upcoming court dates and case status.
  • Check the dockets to ensure proper victim notification is effectuated.
  • Assist victims who come into complete forms including restraining and stalking order applications and restitution statements.
  • Maintain records of all contacts, including in our Case Management System.
Provide support to victims:
  • Accompany victims to court proceedings and sits with them before Grand Jury testimony.
  • Arrange for hotel, meals, and/or transportation for victims for Court and Grand Jury proceedings.
Assist the public:
  • Answer phones, routes calls; may answer general questions.
Participate in meetings, which may include All Staff, Victims Assistance, SART or DART meetings.Typical QualificationsMINIMUM QUALIFICATIONSMinimum Education Level:High School Diploma / GEDSpecifics: Completion of a college level computer course.Minimum Experience Level:NoneCertifications:Other (list below)Specifics: LEDS Awareness Certificate upon hire; Notary Certificate may be required upon hire; SVAA Training Certificate required within 1 year of hire date.Driver's License:None requiredDesirable Qualifications:One year of office experience, supplemented by courses in typing, computer operation and office procedures. Spanish Speaking preferred.KNOWLEDGE, SKILLS AND/OR ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The required knowledge, skills and/or abilities are listed below:Knowledge of:
  • Familiarity with community resources and ability to make appropriate referrals for direct service.
  • Confidentiality rules in the criminal justice system and victim's assistance field.
Skill or ability to:
  • Employ a high degree of empathy and confidentiality.
  • Problem solve, decision make, and explain situations clearly.
  • Be sensitive and compassionate to victims and witnesses.
  • Respond effectively in crisis situations with a prejudice and judgment free attitude.
  • Demonstrate adequate math skills for complex restitution cases.
  • Convey information, ideas, and facts both orally and in writing to supervisors, colleagues, and individuals, inside and outside the county, using language and a format the audience will best understand.
  • Utilize computers and other technology to communicate in written and verbal forms (e.g., word processing, texts, emails, spreadsheets, department-specific software).
  • Effectively relate well with others, including supervisors, colleagues, and individuals inside and outside the county. Develop and exhibit a professional manner in dealing with others and maintain constructive professional working relationships.
  • Take personal responsibility for the quality and timeliness of work. Show up to work on time, and follows instructions, policies, and procedures. Meet productivity standards, deadlines, and work schedules.
Job Conditions and Physical DemandsWORKING CONDITIONSJob Conditions: Generally normal working hours. May encounter hostile perpetrators who may want to act out aggression.Work Location: Lincoln CountyTravel: Rarely, travel in and out of county in personal vehicle may be required for training purposes.PHYSICAL DEMANDSThe physical demands are typical of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical capability to handle high mobility demands and complex personal interactions.
  • Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
  • Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability. Some tasks require the ability to perceive and discriminate sounds.
  • Environmental Factors: Tasks are regularly performed with exposure to adverse environmental conditions, such as dirt, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, disease or pathogenic substances. Tasks are sometimes performed with exposure to violence.
REASONABLE ACCOMMODATIONSLincoln County is committed to providing reasonable accommodations as required by the Americans with Disabilities Act (ADA). This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and essential functions expected of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.On-call, temporary, and certain grant-funded positions are not eligible for employee benefits unless specified otherwise at the time of hire. Part-time positions working 0 - 19 hours per week are also not eligible for employee benefits.

Lincoln County