Quick Service Restaurants (QSR) Lead
Eataly
- Dallas, TX
- Permanent
- Full-time
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
- Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are met
- Trains, motivates, mentors and organizes team members
- Purchases supplies, beverages and equipment per the direction of the QSR General Manager
- Monitors inventory, checks orders and distributes supplies as needed throughout the department
- Manages transactions and ensures accurate accounting
- Records shift notes and assists with administrative duties such as scheduling when needed
- Ensures department complies with all quality, health, safety and sanitation standards
- Documents, investigates and resolves guest incidents
- Performs other duties as required or assigned
- High school graduate or equivalent; post-secondary degree preferred
- 2+ years of lead or supervisory experience in food service
- Math skills and ability to handle money accurately
- Strong knowledge of steps of service
- Excellent communication and problem-solving skills
- Knowledge of coffee and coffee production
- Knowledge of Italian cuisine and beverage preferred
- Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
- Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!