Network Operations Analyst
Pinellas County
- Clearwater, FL
- Permanent
- Full-time
- Responsible for analytical support in the development, installation, implementation, testing, evaluation and administration of the local, wide area and telecommunications networks.
- Install, configure, test, and support a variety of network/telecommunications components and devices.
- Conduct preventive maintenance on network/telecommunications segments and components.
- Perform a variety of duties relative to assigned area of responsibility.
- Investigate, analyze, and resolve network/telecommunications related problems.
- Recommend and implement changes and improvements.
- Monitor security and performance.
- Identify unauthorized access and potential security risks.
- Participate in or lead projects to enhance security operations.
- Measure volume and performance of network/telecommunications traffic.
- Identify and make recommendations to improve utilization and performance issues.
- Assist in design strategies and recommendations to improve performance.
- Demonstrates advanced-level proficiency in Network Management.
- Demonstrates advanced-level job knowledge, quality, dependability, judgment, communications, and initiative, with demonstrated advanced-level proficiency in meeting design specifications of network/telephony systems, with the following core competencies: Analysis, Design, Business Process Improvement, Implementation, Monitoring/Controls, Troubleshooting/Problem Solving, Documentation, and Service Motivation.
- Demonstrates technical leadership that fosters commitment, team spirit, pride, and trust. Facilitates and fosters open communication and cooperation within the organization and with customer groups in a team environment.
- Promotes organizational change that fosters a quality of service essential to high performance. Contributes to a shared vision and ability to work with others to translate vision into actions and meaningful contributions that drive performance to higher levels of effectiveness and productivity.
- Self-motivates, manages, and performs personal daily activities and multiple major projects under the discipline of defined departmental business processes.
- Contributes to project plans/schedules, and coordinates requirements, tasks, work assignments, resources, and critical milestones, with a demonstrated ability to focus on priority tasks.
- Identifies and analyzes major problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to problems.
- Takes ownership of assignments and cross-sectional problems and works with a team to resolve, with an appropriate sense of urgency.
- Communicates effectively, both verbally and in writing, to peers, management, and customers at various levels of the organization. Prepares and delivers occasional presentations to various audiences using clear, concise, and effective communication.
- Performs other related job duties as assigned.
- At least 6 years of experience as described below; or
- Associate's degree in information technology, computer science, computer technology, or related field; and at least 4 years of experience as described below; or
- Bachelor’s degree or higher-level degree and 2 years of experience as described below; or
- An equivalent combination of education, training, and/or experience as described below.
- Technical and professional IT networking experience in large, diversified organization.
- Hands-on experience with Cisco route/switch technology.
- Knowledge in several of the following areas: routing protocols, switching protocols, wireless access points, network services, VoIP telephony, load balancing, firewalls, virtual servers, and application development.
- Experience in a fast-paced operations, implementation, and planning role.
- Customer service and 1 year of team leadership or supervision
- Cisco Certified Network Associate (CCNA) certification or equivalent.
- Possession and maintenance of a valid State of Florida Driver's License upon hire with eligibility based upon evaluation of a Motor Vehicle Record (MVR) driving report.
- Must successfully obtain and maintain Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS) Level 4 - CJIS Security & Awareness Certification.
- Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
- Juniper Networks Certified Associate (JNCA)
- Palo Alto Network Certified Network Security Administrator (PCNSA)
- Certified Information Systems Security Auditor (CISSA)
- Amazon Web Services (AWS)
- Looking for a strong retirement? We have you covered as members of the
- We have deferred compensation programs and wellness centers to name a few perks.