General Manager | Inn The Ground

• Innate enthusiasm to provide exceptional guest experiences to everyone through all aspects of The Ground’s diverse hospitality offerings
• Manage all guest accommodations to include Inn the Ground, Farmhouse, Yamhill House, as well as other farm campus housing properties
• Manage and oversee our wellness facility, Grounded Body, in terms of maintenance of the facility and as an amenity for guests
• Supervise and manage accommodations team that includes housekeeping, front desk, and guest services
• Manages and executes onsite programs, tours, and events
• Oversees campus wide housekeeping needs
• Analyzes guest feedback and discusses findings with department leaders. Institutes changes and upgrades in service as necessary
• Participates in preparation of the financial plans for accommodations and campus activities
• Monitors annual operating goals, and communicates regular status updates
• Develops and implements strategies to enhance profitability and revenue generation
• Up to date knowledge of all Ground related activities, amenities and events
• Develop and maintain positive working relationships with our small team where everyone pitches in anywhere needed to get things done.
• Dedicated to exceeding guest expectations each day by continuously developing our team so employees have the necessary skills, knowledge, and tools to successfully complete their jobs
• Able to work evening, nights, weekends and holidays as required
• Other duties as assigned

• At least 5 years experience in hospitality preferred, with management experience as well
• Leadership skills and staff development experience preferred
• Must be detail oriented and able to work in a fast paced environment.
• Financial management skills, including budget management, expense control, forecasting and analysis of financial statements
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building
• Local/regional knowledge a big plus as we curate many guests’ full itineraries.
• Strong written and verbal communication.
• Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public.
• Ability to work well with others as part of a small team within and across departments.
• Good computer literacy in Microsoft Office, Opera PMS experience a plus
• Strong personal management skills, including time management, problem solving, planning and organizing.

Columbia Hospitality