Do you love helping people through difficult situations?Then don’t miss your chance to join our Franchise as a new Restoration Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.Job Description:Plan and execute fire restoration and water mitigation projects while ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved. Manage the entire customer experience and overall customer satisfaction.Base + Commission: This position offers a base salary plus a commission structure Salary range listed refers only to the base salary portion of pay packageBenefits:
Dental insurance- Available day 1
Health insurance- Available day 1, with 5 different plans to select from
Vision insurance- Available day 1
401(k) after 1 year with 4% employer match
6 paid holidays + 1 floating holiday throughout the calendar year after 90 days
1 week total paid vacation time after 1 year of employment
Employee referral program
Career path planning and training
Employee recognition programs
Responsibilities:
Evaluate and sell projects
Educate customers on process
Identify and document project scope of work
Maintain customer and client communications
Review estimates
Obtain customer and client agreement on scope and estimate
Create project schedule
Qualifications:
Superb customer service track record
Effective written and oral communication
Experience in mitigation/restoration required
Xactimate knowledge
High school diploma/GED
Project Management Professional (PMP) certification preferred
Ability to successfully complete a Servpro required background check and drug test subject to applicable law.
Physical and Work Environment Requirements:
Exposure to extreme conditions such as heat
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights
Must be available to work a rotating on-call schedule
SERVPRO Team Friermuth supports and hires our military veterans and spouses!Each SERVPRO® Franchise is Independently Owned and Operated.All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
