Director Slot Operations - Gold Strike
Cherokee Nation Businesses
- Tunica, MS
- Permanent
- Full-time
- Oversees and provides direction to the slots department.
- Oversees implementation of policies, operating procedures, training programs, manuals, directives, work schedules, pricing standards, rules, and regulations.
- Maintains the highest standards for gaming regulation compliance and ensures compliance of all staff members; strictly abides by state gaming regulations and reports issues of non-compliance.
- Interviews, selects, trains, supervises, counsels, and coach slot staff for the efficient operation of all gaming functions. Drives employee engagement through coaching, training, and development.
- Oversee optimization of all slot machines on the gaming floor.
- Analyze asset performance, game placement, and product mix to ensure maximization of slot floor profitability.
- Interact with vendor and sale personnel concerning new products, purchases, repairs, and maintenance of the slot product.
- Provide game profitability statistical analyses, inclusive of trends, forecasts, and projections, as needed.
- Develop and manage the Slot department budget, managing all expenses based on the budgeted guidelines and business volumes to include payroll and staffing levels.
- Performs other job-related duties as requested.
- Bachelor's degree in business, hospitality leadership, or other related field, or equivalent experience.
- Five (5) to ten (10) years prior relevant experience.
- Five (5) years' experience in the direction and management of employees.
- Proficiency in CAD design with three (3) or more years' experience
- Ability to obtain and maintain licensing by the appropriate gaming authority.
- Knowledge of slots
- Excellent leadership skills including sound judgment.
- Excellent problem-solving, and decision-making skills to effectively manage the department.
- Excellent listening skills.
- Excellent organizational, analytical, and project management skills, with particular attention to quality and detail.
- Excellent interpersonal skills to deal effectively with all business contacts.
- Ability to effectively communicate in English, both oral and written forms.
- Ability to establish credibility and rapport with other leaders both within and outside the department.
- Ability to foster a culture of growth and development, excellent guest service, employee engagement, and an overall positive work environment.