Tech Writer
Board International
- Chiasso, Tessin
- Unbefristet
- Vollzeit
- Work closely with our R&D team to create manuals, release notes, and related technical documentation for Board customers, partners and developers
- Liaise with our Support, Customer Success, and Partner teams, develop Onboarding guides, FAQs, help articles
- Develop in-product help snippets, which are accessed just in time by users in their moment of need
- Maintain our dictionary/glossary of Board-specific terms which must be maintained across translations
- Provide direction to localization vendors and review their output for quality & consistency.
- Support on blogs and best practices on the community
- Bachelor’s Degree from an accredited University or College, preferably with a Marketing, General Business or technical emphasis
- Exceptional written communication skills in English
- Prior experience developing commercial documentation in any of the areas above
- Prior experience working with localization vendors
- Exceptional interpersonal skills, with a track record of fostering relationships and aligning teams across multiple departments
Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes.