Do you enjoy talking with people and providing excellent customer service? Are you looking for a career with an established company? Do you want to work for a company that cares about its people just as much as its customers?Join Our Team!We are a full service, residential roofing, windows, door, and siding company servicing Lancaster, Berks, Chester, York, and Lebanon counties. Currently we are in search of a Customer Care Representative with great customer service skills, phone etiquette, and a willingness to learn- Monday through Friday 9-5pm.Benefits - The Stuff You Care About:
$13-15 an hour
Health, dental and vision insurance
Life Insurance
Accident Insurance
401K Plan with a Match
PTO
What It Takes
High school diploma/GED required
Customer service experience required
Strong knowledge of Microsoft Excel and Word
Valid Driver’s License
Drug Free and Clean Background
Bilingual a plus, not required
The Customer Care Representative supports the day-to-day operations of the company and is the primary point of contact for customers. The CCR answers incoming calls and makes outgoing calls, while the primary job task is booking service calls for both companies and resolving customer relations in a professional manner. As part of this responsibility, the CCR will interact with not only the customers but the field personnel, with dispatching, and managing both companies' schedule boards to ensure efficiency and accuracy. Apply today for immediate consideration.Zimmerman is an equal opportunity employer.Powered by JazzHR