Part Time Data Insights Lead (Salesforce)
Robertson Bell
- London
- £40,000-43,000 per year
- Permanent
- Part-time
- Be the charity’s Salesforce subject matter expert, responding to organisation wide data requests and queries and acting as the key point of escalation for systems related issues.
- Conduct regular training sessions with all system users and be responsible for setting up new starters.
- Have critical input into the production of quarterly KPI reports for the board.
- Take the lead in the production of monthly service analysis reports and provide actionable infights to inform initiatives.
- Leading the development and execution of data strategies to drive fundraising effectiveness and efficiency.
- Leveraging Salesforce and other CRM platforms to track and analyse campaign performance and donor and beneficiary interactions.
- Extensive experience in data analytics, with a strong background in Salesforce and other CRM systems.
- Excellent communication skills, with the ability to convey complex data insights to a variety of teams and senior leadership.
- A strategic mindset and the ability to think creatively about data challenges and opportunities.
- Ideally, a background working in the charity sector within a fundraising setting, but this is by no means essential.