GENERAL SUMMARY:Performs blood sample collection from hospital patients for analysis or other medical purposes.PRINCIPAL JOB FUNCTIONS:1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.2. *Maintains competency and proficiency with respect to all phlebotomy procedures; maintains awareness of all laboratory policy, technical and procedural changes.3. *Performs blood collection from adult, children and infant patients using appropriate capillary collection or venipuncture technique.4. *Completes all mandatory safety training and follows all safety guidelines per written protocols.5. *Completes assigned tasks accurately and timely, adhering to all laboratory standards, policies and procedures.6. Performs limited patient testing on point of care instruments.7. Accurately performs computer entry of patient demographic and testing information including specimen data collected by laboratory or other hospital staff.8. Answers telephone calls and responds to non-technical questions from hospital staff and/or patients.9. *Provides patient care with compassion and empathy utilizing mandatory customer service tactics as required by policy/procedure.10. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.11. Participates in meetings, committees and department projects as assigned.12. Performs other related projects and duties as assigned.(Essential Job functions are marked with an asterisk “*”. Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:1. Knowledge of phlebotomy methods and practice standards.2. Knowledge of computer hardware equipment and software applications relevant to work functions.3. Skill in the use and maintenance of general phlebotomy and laboratory instruments and equipment.4. Ability to communicate effectively both verbally and in writing.5. Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments including diverse patient populations.6. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.7. Ability to provide solutions to problems involving several concrete variables in standardized situations.8. Ability to prioritize work demands and work with minimal supervision.9. Ability to maintain confidentiality relevant to sensitive information.10. Ability to maintain regular and punctual attendance.EDUCATION AND EXPERIENCE:High school diploma or equivalency required. Prior phlebotomy experience preferred. Phlebotomy course completion preferred.OTHER CREDENTIALS / CERTIFICATIONS:Basic Life Support (CPR) certification preferred. Bryan Health recognizes American Heart Association (for healthcare professionals), American Red Cross (for healthcare professionals) and the Military Training Network.PHYSICAL REQUIREMENTS:(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)(DOT) - Characterized as medium work requiring exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or a greater than negligible up to 10 pounds of force constantly to move objects.Must be able to distinguish and discriminate between colors.
