Front Office Host
Andaz
- Amsterdam, Noord-Holland
- Vast
- Voltijds
- A team player with a good portion of personality;
- Enthusiasm and a hands-on mentality;
- A personal concierge for our guests who makes sure to recommend only the best of the best;
- The to-go-to person that makes the guests’ stay a personalized and memorable one;
- Going out of your way to give the best arrival and departure experience to our guests;
- Performing Check-In and Check-Out, answering guest queries and comfortably explaining all we have to offer, while upselling and recommending our many services as much as possible;
- Being a true “Andaz host”, which means being the luggage porter, the concierge, receptionist: all things to everyone, day or night.
- A great place to work in lovely Amsterdam center. In the middle of the iconic Prinsengracht canal.
- An entry to the Hyatt Family, a place where we care for people so they can be their best;
- 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets and special discounts at our Spa
- A guest experience in your own city with a complimentary overnight stay, cocktails & dinner for two;
- Uniform provided and laundry is taken care of in house.
- 25 Vacation days
- To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
- Social Activities; Team building outings, Sports/wellbeing activities
- Hotel gym access
- International working experience with future international transfer happily facilitated.
- Personal development plan, in order to reach your full potential.
- A wide range of development tools through the Hyatt Learning platform for all colleagues. From E-Learnings to classroom sessions, Hyatt provides different solutions, depending on how you learn best (Example: Excel courses, Leadership series etc.).
- An International team of over 15 different nationalities
- Focus on Diversity, Equity and inclusion within our team. Through employee support groups (HyPride & Women@Hyatt), workshop and classroom trainings.
- Minimum 1 years’ experience working in a Front Office department, ideally within a luxury hotel;
- A relevant degree in Hospitality or Tourism, or equivalent experience;
- Familiar with Opera and/or other relevant systems is highly preferred;
- A valid driver’s license and not afraid to use it, for both driving and parking guests’ automatic and manual vehicles in our challenging-to-access hotel garage;
- Great language and communication skills in English and in Dutch;
- You do not hold back from all front office related administrative tasks, projects and responsibilities.
- Legally allowed to work in the Netherlands, holding an EU/EEA passport or a valid work permit for the country (we do not assist with Visa / permit applications).