Event Manager | Nampa Civic Center
Spectra Experiences
- Nampa, ID
- $45,000-57,000 per year
- Permanent
- Full-time
- Responsible for planning, coordinating, and facilitating the logistics of events throughout the Nampa Civic Center
- Plan, direct and evaluate the work of subordinates
- Provide leadership and guidance for event personnel
- Develop and control event budgets including preparing pre-show event financial estimates and completing post-show financial settlements based on contractual requirements.
- Develop processes and training for events department
- Review emergency planning procedures with all event staff for each event
- Recruit, train, and supervise event & security staff
- Responsible for the Events department role in the execution of event contracts and rental agreements
- Ensure timely and accurate event information is delivered to the finance department for deposits/settlement/invoicing purposes
- Communicate with finance that all credit card charges and all other billing for events is completed
- Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
- Create and distribute detailed data sheets prior to every event, with client approval and internal communication
- Assist internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.
- Exercises discretion and utilizes independent decision-making during events that will best represent the Nampa Civic Center and serve the client.
- Ensure that all event insurance certificates, licenses and permits required for production are obtained in a timely manner, including pyrotechnics and traffic control
- Advance and communicate all event information to appropriate departments and staff
- Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing
- Oversee all production, set up, event staff, event-related contract services
- Oversee the Brandt Theater and events in the Nampa Civic Center as assigned.
- Create risk assessments and pro-forma for upcoming/new events.
- Create work schedules for event & security staff, delegate assignments, and review performance/results
- Serve as Manager on Duty as scheduled/required
- Communicates in a timely fashion any/all problems and proposed solutions to the GM and/or Facility Director
- Receives and responds to complaints from tenants and the public or refers them to the Facility Director
- Prepares events reports noting attendance, times, significant problems, etc.
- Finalizes lessee requirements including table arrangements and number and nature of support personnel (ushers, security guards, caterers & decorators)
- Interacts with other facility staff in a courteous, cooperative, and professional manner
- Provide excellent customer service to internal and external clients
- Prepare and approve bi-weekly payroll for all event staff and security staff
- Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
- Perform other duties as assigned
- Three to five years of increasingly responsible event management experience in a stadium, arena, convention center or public assembly facility setting highly preferred
- Bachelor’s degree or better from an accredited college or university with major course work in facility management, marketing, business administration or related field
- Proficient in use of Microsoft Office programs; experience with AutoCAD and Event Booking preferred; timekeeping and security software
- Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A/V equipment and relevant federal, state, and local regulations
- Ability to communicate clearly and concisely in the English language, both orally and in writing
- Self motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced high pressure environment
- Ability to work independently and as part of a team
- Must be available to work a flexible schedule, including long nights, early mornings, weekends and holidays as needed