Mitigation Manager
Paul Davis
- Driftwood, TX
- $60,000-100,000 per year
- Permanent
- Full-time
- Lead a team of hardworking individuals serving others within your community
- Make a difference for others that have had a disaster strike their property
- Take pride when your team completes mitigation projects on budget with an exceptional customer experience
- Be empathetic and show a sense of urgency while communicating through modern technology
- Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
- Monthly cross-training opportunities to advance your career
- Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
- Paid training
- Health insurance
- Referral program
- Great culture and team dynamic
- Salary + Commission on successfully completed jobs. 100k+ a year is achievable in year 1.
- $60-75k base salary depending on experience and certifications
- Desire to join a world-class team and contribute a positive attitude
- Dedication to customer service
- Ability to lead others from diverse backgrounds
- Fluent in English (Bi-lingual is a plus)
- Valid driver's license with a clean record
- Have the ability to work nights/weekends and overtime, if needed
- Desire to continually learn new things
- Demonstrated work experience with property restoration in the Austin market.
- Ensuring the teams performance of tarping, board up, water mitigation, fire mitigation, mold remediation, environmental services, property demo and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.
- Focus and dedication to providing excellent customer service while exceeding compliance metrics.
- Assist other team members when needed and foster a positive working relationship with other departments.
- Be a great representative of our brand!
- Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
- Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
- Re-inspect job sites for quality control.
- Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
- Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
- Be accessible by phone and participate, as necessary, in the on-call schedule.
- Proficiency with industry estimating software (Xact and Symbility) a plus.