Partner 36, Real Estate Operations Lead, West Region
Andreessen Horowitz
- Menlo Park, CA
- Permanent
- Full-time
- Vendor Management: build and maintain relationships with third-party vendors and service providers, ensuring that services align with a16z's values and meet our workplace standards and expectations
- Project Management: work closely with our Senior Project Manager to manage workplace projects from inception to completion, ensuring that timelines, budgets, and objectives are met. See projects through to flawless completion in a timely manner.
- Change Management: drive change initiatives related to workplace design, culture, and policies in the West Region. Collaborate with various departments and stakeholders to ensure a unified approach to change, fostering buy-in and support across all levels of the organization. Design and deliver effective communication plans that clearly articulate the rationale, benefits, and expectations of the change initiatives to all employees
- Workplaces coordination: support the Workplace Experience team with overseeing daily office functions, and establishing a structured and efficient atmosphere that facilitates the accomplishment of a16z's goals
- Communication: serve as a liaison between the Workplace Experience team and a16z's many verticals, ensuring effective communication and alignment on workplace initiatives
- Collaborating intimately with the General Partner lead of the office, ensuring seamless integration of strategic directives and operational workflows to enhance overall performance and alignment with organizational goals.
- Strategic Planning: collaborate with the various stakeholders to develop and execute the workplace experience strategy, in alignment with the overall company
- Understand and recommend emerging technologies to keep current on the roadmap of existing partners to ensure we leverage the best technology to support a16z business needs
- Prepare reports, presentations and documentation to communicate progress updates, changes and program updates to internal stakeholders
- Serve as the liaison between the Workplace Experience team and the verticals to ensure alignment on initiatives
- Budget oversight through partnership with the internal finance team
- Gather, examine and decipher data pertaining to utilization, employee engagement/satisfaction and other relevant metrics. Leverage the data to make well-informed decisions
- Build and cultivate long-term relationships
- Roll up your sleeves and get into the details in line with executing a comprehensive strategy
- Serve as a “player/coach” to all stakeholders
- Understand and translate business needs into effective processes and deploy best in class solutions to enable business processes in an effective way that helps the firm grow and scale its operations
- Consistently demonstrate that the systems we have deployed follow the standards set forth in our compliance policies
- Deliver consistent and easy to use solutions that require minimal training
- Build roadmaps and supporting financial business cases to support the growth and always evolving needs of the firm
- Have a can-do attitude to iterate in real time as changes occur
- Partner with cross-functional teams to gather key documentation and required resources in order to set appropriate expectations with internal and external partners
- Implement real estate strategies that deliver projects on schedule and within budget. Use project management tools to track project performance and schedule adherence
- Minimum of 8 years of proven experience in a similar role, ideally in a technology or facilities management environment
- Team management experience required
- Low ego, high empathy, and the capacity to collaborate effectively with diverse teams
- Manage relationships with vendors and partners to ensure the company has access to the best tools and resources.
- Strong understanding of workplace technology systems and infrastructure
- Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical users
- Strong problem-solving skills and the ability to work under pressure
- Proactive and service-oriented mindset
- Ability to perform and manage technically complex projects using independent judgment and personal initiative
- Strong analytical thinking, strong system perspective, and diligent process analysis skills
- Strong initiative, innovative thinking skills, and ability to analyze details and translate into the “big picture” view
- Able to expertly reprioritize constantly is critical to succeed in this role
- Demonstrated customer service excellence
- Experience with managing and influencing teams across multiple geographies
- Knowledge: G Suite products: Gmail, Google Drive (Docs, Sheets, Slides), Google Calendar, preferred
- Familiarity with project management software such as Procur, ClickUp, or Microsoft Project
- Familiarity with maintenance management software such as Azzier. BlueFolder or BuildEngine
- Strong ability to flex quickly to changing situations while relying on project management training and principles to ensure projects are under control
- Work mainly out of our Menlo Park office, with some travels to our other offices
- We do only first class business and only in a first class way
- We take a long view of relationships, because we are in the relationship business
- We believe in the future and bet the firm that way
- We are all different, we recognize that, and we win
- We celebrate the good times
- We do it for the team
- We play to win
- Required