Commercial Insurance Account Manager
The Insurance Center - New Bern, NC
- New Bern, NC
- $42,000-78,000 per year
- Permanent
- Full-time
- North Carolina Property and Casualty License or equivalent. (must be able to be attained within 90 days of hire)
- Prior experience working within the Insurance Industry preferred.
- Applied Epic knowledge preferred.
- Strong customer service and communication skills.
- Ability to build client relationships.
- Effective time management skills, willingness to learn, and be coachable.
- Proficient computer skills including MS Office, Excel, and Outlook.
- Assisting clients with a variety of insurance applications and policies.
- Issuing policies/binders, processing policy change requests, and processing payments.
- Assisting clients with quotes, renewals, and re-writes.
- Prepare Proof of Insurance and issuing Certificates of Insurance.
- Build and maintain relationships with clients and teammates.
- Provide support to Commercial Lines Producers.
- Utilize the Agency Management System to document all activity performed and log insured and carrier correspondence.
- Accept and process insured payments, respond to billing/cancellation inquiries and process cancellations.
- Provide backup support, such as answering incoming calls, and other administrative work as needed.
- Send documentation to insureds to obtain signatures (including eSignatures), in a timely fashion, and maintain in Agency Management System or within carrier systems.
- Adhere to Agency Errors & Omissions guidelines.
- Pay based on experience.
- FULLY PAID Health and Dental Insurance immediately upon hire.
- 401k with employer match
- Paid time off (PTO) and Paid Holidays
- Paid coursework, exam fees and continuing education for P&C Licensure.