Client Analytics Manager
Demant
- Chadds Ford, PA
- Permanent
- Full-time
- Drive revenue growth for key CQ accounts through analysis of their OMS and financial data by creating and delivering P&L statements and using MyScorecard, KPI reports, and tracking that will assist with strategy creation and recommendations for business growth.
- Use analytical data to offer customers tailored solutions to their business challenges including but not limited to cost saving recommendations, provider utilization and per-person productivity reporting, and All the Right Things best practices.
- Review customer goals and develop reporting based on run-rates and re-forecasting. Leverage in-depth industry knowledge to draw relevant insights and make recommendations based on reporting. Deliver results and recommendations to customers directly through phone, virtual meetings, or in-person.
- Present quarterly business reviews for key customers at request of Sales leadership team.
- Communicate with Account Managers and customers directly to better understand what goals they aim to accomplish and identify CQ services and strategies that can help them meet these objectives.
- Create gap analysis reporting for customers and help provide program outline to address skill and knowledge gaps.
- Provide trainings on various sales and analytics tools to both customers and internal CQ employees.
- Work cross-functionally within CQ with the primary objective of enabling sales leadership to make effective, analytically driven, and strategic operating decisions.
- Provide CQ leaders with sales reporting and insights that will drive CQ business growth.
- Assist the sales team in prospecting for potential customers and establishing a relationship by providing data-driven approaches to help their business.
- Minimum of five (5) years of professional experience in an analytical role.
- Strong communication skills and a strong worth ethic, able to adapt, prioritize and work in a fast-paced environment.
- Experience working directly and/or providing support and feedback to customers regarding financial tools.
- Strong dashboard/pipeline/forecasting sales reporting skills.
- Strong business modeling & analytics skills.
- Sufficient business acumen supporting an in-depth understanding of the organization and our business.
- Organizational skills permitting the effective management of several concurrent projects and priorities.
- Strong systems experience including EXCEL at an advanced level, Microsoft SQL, Crystal Reports and business intelligence and CRM packages.
- Four (4) Year Business Degree in Mathematics, Economics, Statistics, Finance, or Accounting
- MBA or Master’s Degree preferred