Client Analytics Manager

Demant

  • Chadds Ford, PA
  • Permanent
  • Full-time
  • 16 days ago
Responsibilities
  • Drive revenue growth for key CQ accounts through analysis of their OMS and financial data by creating and delivering P&L statements and using MyScorecard, KPI reports, and tracking that will assist with strategy creation and recommendations for business growth.
  • Use analytical data to offer customers tailored solutions to their business challenges including but not limited to cost saving recommendations, provider utilization and per-person productivity reporting, and All the Right Things best practices.
  • Review customer goals and develop reporting based on run-rates and re-forecasting. Leverage in-depth industry knowledge to draw relevant insights and make recommendations based on reporting. Deliver results and recommendations to customers directly through phone, virtual meetings, or in-person.
  • Present quarterly business reviews for key customers at request of Sales leadership team.
  • Communicate with Account Managers and customers directly to better understand what goals they aim to accomplish and identify CQ services and strategies that can help them meet these objectives.
  • Create gap analysis reporting for customers and help provide program outline to address skill and knowledge gaps.
  • Provide trainings on various sales and analytics tools to both customers and internal CQ employees.
  • Work cross-functionally within CQ with the primary objective of enabling sales leadership to make effective, analytically driven, and strategic operating decisions.
  • Provide CQ leaders with sales reporting and insights that will drive CQ business growth.
  • Assist the sales team in prospecting for potential customers and establishing a relationship by providing data-driven approaches to help their business.
Qualifications
  • Minimum of five (5) years of professional experience in an analytical role.
  • Strong communication skills and a strong worth ethic, able to adapt, prioritize and work in a fast-paced environment.
  • Experience working directly and/or providing support and feedback to customers regarding financial tools.
  • Strong dashboard/pipeline/forecasting sales reporting skills.
  • Strong business modeling & analytics skills.
  • Sufficient business acumen supporting an in-depth understanding of the organization and our business.
  • Organizational skills permitting the effective management of several concurrent projects and priorities.
  • Strong systems experience including EXCEL at an advanced level, Microsoft SQL, Crystal Reports and business intelligence and CRM packages.
  • Four (4) Year Business Degree in Mathematics, Economics, Statistics, Finance, or Accounting
  • MBA or Master’s Degree preferred

Demant