Sales Manager (Fashion)
Informa Markets
- New York City, NY
- $70,000-84,000 per year
- Permanent
- Full-time
- Conducts calls, emails, virtual and in-person meetings with assigned categories of retention accounts in order to sell them into our events, working to penetrate sales campaigns in order to hit revenue goals.
- Supports all accounts through the contract process along with addressing concerns and issues and prepares customers for events and manages customer expectations.
- Responsible for customer service for the entire show cycle, including guiding brands through contracting, preparing them for the event, offering on-site support, customer service and conducting post-show follow up.
- Responsible for maintaining retention customers and establishes solutions to retain retention.
- Sells the overall concept of our events and offerings and responsible for hitting both individual and team sales targets.
- Routinely identifies and actively pursues new leads and targets within categories of oversight.
- Works with Sales Director and Vice President to properly merchandise the exhibitor floorplan to ensure maximum compliance with internal merchandising strategies and brand’s specific needs and requests.
- Penetrates all retention and new business campaigns to hit revenue goals.
- Prepares customers for events and manages customer expectations.
- Offers a consultative approach to clients.
- works to actively understand brand goals and strategies.
- Maintains strong industry credibility through visible attendance at trade shows and other industry events, staying up to date on new developments and technologies and communicating this information to both key existing accounts and potential new accounts.
- Actively maintains sales pipeline opportunity stages so that the pipeline is a true and accurate indicator of prospects statuses; utilizes pipeline reports to provide sales forecasts to management.
- Anticipates and responds to potential opportunities and threats for the business relevant to the conditions of the market and industry.
- Maintains customer database for accuracy and exceptional notes; conducts data clean-up each show cycle and on-going maintenance per policies.
- Support Finance/Billers in resolving bad debt customers as a final escalation point as well as helping to collect deposits or balances.
- Performs additional show-site duties including helps ensure freight is accurately delivered, works with Operations to resolve set-up issues, reviews aisle signage, banners and booth locations for accuracy, collects unpaid balances from exhibitors, meets with all assigned exhibitors to ensure outstanding customer service, ensures all event rules are being adhered to by exhibitors..
- Bachelor’s Degree in related field
- 5+ years in B2B fashion brand sales or event sales - or a combination of education and experience
- Experience working in the women's advanced contemporary or luxury industry.
- Experience in sponsorships, digital, tradeshow or fashion sales
- Proof of hitting large sales revenue targets
- Strong interpersonal and organizational skills
- Extreme detail-orientation and thoroughness, with top-notch follow-up skills
- Proficient with experience in MS Office: Word, Excel, and PowerPoint, Salesforce
- Sales performance against targets
- Sales performance of new and top target brands
- Individual performance metrics such as productivity including volume and quality of calls, emails
- and virtual and in-person meetings
- Penetration of sales campaign and follow through
- Quality of customer service offered
- Sales process and technology adoption metrics
- In-market activity
- Continued growth of industry and market knowledge
- Learning and development plan to assist with your career development
- 15 days PTO plus 10 national holidays, 4 days for volunteering and a day off for your birthday!
- Competitive Benefits with 401k match
- Paid parental leave
- Work with a high quality of specialist products and service
- Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
- ESPP - become a shareholder
- The pay range for this position is $70,000 - $84,000 plus commission, depending on experience.