Solutions Engineer
UTAC
- Northville, MI
- Permanent
- Full-time
- Support testing group with troubleshooting and customer support
- Work together with test engineers to diagnose customer or equipment issues
- Resolve problems with drive systems, inverter CAN database issues, electrical systems, noise and sensor issues, etc.
- Follow up issues with documentation of the process to support future efforts
- Work directly with customers as assigned to get through initial start-up of advanced or critical tests
- Quality assurance of software and new automation platforms
- Controlled field verification of code to requirements
- Issue replication and reporting
- Provide feedback to software group for improved user experience
- Assist in generating software requirement documents
- Interface with customer engineering for developing testing applications. Responsibilities include:
- Creating custom CAN/LIN/FlexRay protocol gateways between UTAC software platform and customer UUTs
- Create scripts in Vector CAPL or ICS Vehicle spy to simulate vehicle environment required for testing
- Creating new etherCAT xml’s or drivers for additional equipment to be used with UTAC’s control software
- Interact with customers for requirement specifications.
- Create ‘Best method’ procedures for internal and customer use, such as:
- Profile writing; Vector setup, tips and tricks, default examples, safety setups
- Standardized start-up, shutdown and soft stop functions and examples
- Create documents and also lead training sessions and customer workshops
- Work with new test equipment and create how-to documents for them
- Liaison between testing group and commissioning/systems/controls groups
- Attend kick off meetings, and work with PMs on new control and automation IP
- Train commissioning personnel using developed documentation and on-site support as needed
- Provide on the job training of systems for customers and end users
- A bachelor’s degree in engineering or computer science is preferred, or equivalent experience is required.
- 3+ years of relevant work experience in the automotive industry required.
- LabVIEW programming experience a plus
- Vector CANoe/CANape and/or VehicleSpy knowledge
- Working knowledge of the automotive industry is preferred
- Knowledge of EV drivetrains and components
- Fluency in the English language is required.
- Demonstrated record of driving results.
- Strong problem solving, strategic thinking and analytical skills required.
- Manage human and material resources to meet targets.
- Able to relay technical information in a way your audience understands.
- Aptitude to develop a High-Performance Team environment.
- Consistently exhibit appropriate attendance habits, working the hours necessary to perform the job.
- Proficient with all Microsoft Office applications and the ability to become proficient any systems that we use (Concur, Kronos, etc.).
- Flexibility to support service activity both off-site and outside of normal working hours.
- Organize and maintain efficiency of personal work area.
- Working knowledge of the automotive industry is preferred.
- Knowledge of EV drivetrains and components
- Strong time management, multi-tasking, and organization skills.
- Able to function as part of a team, with members of varying job levels, and work cooperatively toward team goals.
- Valid driver’s license and reliable vehicle for traveling between multiple work sites as needed.
- Give and accept instructions and tasks in a positive manner, treating all co-workers with dignity and respect.
- Consistently adhere to, and support all UTAC policies, procedures, and safety regulations.
- Exposure to industry accepted chemicals and noise.
- Regularly required to stand, reach, bend and move about the facility.
- Prolonged periods of sitting at a desk and working on a computer.
- Able to lift and/or move materials as needed in the performance of assigned duties.
- Requirements include, but are not limited to stand, walk, sit, twist, bed, life, see, speak, hear.
- May require occasional travel (locally, nationally, internationally)
- Medical Insurance, dental
- 401k
- Recognition awards linked to our UTAC values of Expertise, Innovation and Integrity.