Medical Front Office Manager
Complete Care
- Oviedo, FL
- Permanent
- Full-time
- Front Desk Management: warmly greeting and assisting patients, visitors, and staff, coordinating smooth patient check-in and check-out processes, and assisting with scheduling.
- Staff Supervision: oversee training and productivity of the front desk, conducting regular performance evaluations with constructive feedback, and cultivating a positive and collaborative work environment.
- Patient Relations: address patient concerns regarding billing, insurance and legal inquiries while providing the highest levels of customer service and maintaining patient compliance.
- Office Efficiency and Compliance: guaranteeing office is properly stocked with necessary equipment and ensuring to implement and optimize efficient office workflows and processes.
- Reporting: hosting weekly meetings to review data with the staff to help identify/discuss strategies for improvements for patient care, enrollments, etc.
- Strong organizational and multitasking abilities.
- Excellent interpersonal and communication skills.
- Proficiency in office software and electronic health record (EHR) systems, eClinicalWorks preferred but not required.
- Leadership and supervisory skills.
- Consistent professional conduct and meticulous attention to detail.
- Excellent verbal and written communication skills.