PART TIME ASSISTANT CASE MANAGER
The GEO Group
- Santa Ana, CA
- Permanent
- Part-time
- At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.
- We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.
- Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.
- The Assistant Case Manager checks-in all participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in.
- May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
- The Assistant Case Manager completes initial “Starting Point” process with participants to completion, including Starting Point paperwork, input into Company database, and assignment of groups and other services.
- Provides general office administration duties, including answering phones; provides general customer service to all who enter the facility, including participants, customers, and the general public.
- The Assistant Case Manager assists Behavior Change Managers with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.
- Assists in managing a participant caseload using the Principles of Effective Intervention (“What Works”). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database.
- The Assistant Case Manager facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants’ attendance, participation and progress in Company database.
- Develops and monitors the participant’s progress relative to their CMP through all phrases of the program.
- Files, prepares charts, and performs data entry as assigned.
- May be responsible for office opening and closing procedures.
- Performs other duties as assigned.
- A high school diploma or its equivalent.
- College coursework in Human Services or Business discipline preferred.
- Minimum of six (6) months experience in Human Services field with direct participant services preferred.
- Minimum of six months experience working with under-served populations preferred.
- Must possess good customer services skills.
- Good organizational skills and attention to detail.
- Solid computer skills and proficiency with MS Word and Excel.
- Basic database and math skills.
- Bi-lingual (English/Spanish) skills may be required.
- Effectively communicate with participants, program staff, corporate management, and agency personnel. Ability to work with public officials.
- Logically express thoughts in English, in written and verbal form using correct grammar.
- Ability to interact in a professional manner in both individual and group counseling settings
- Excellent oral and written communication skills.
- Ability to work with a team of professionals and have the ability to implement team strategy approaches to work assignments.
- Ability to work with computers and the necessary software typically used by the department.