Customer Sales Associate
Trane Technologies
- Chattanooga, TN
- $48,000 per year
- Permanent
- Full-time
This position has been designated as On-Site.What you will do:· Provide support to customers and find the best method to resolve problems to ensure customer satisfaction.· Partners with customers to grow sales by identifying related products or add on extensions.· Process customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales.· Keep current on knowledge of Trane Products, offerings, and promotions in order to provide a premier customer experience and drive sales.· Interact with customers both on the phone and in person.· Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment.· Assists with warehouse/inventory management work as needed.· Flexibility to work overtime/weekends, as required.What you will bring:· GED or High School Diploma required.· Inside sales, retail, or related experience preferred.· Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety.· Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.Compensation:Base Salary: Starts at $48k and up base on experience and will include an incentive plan.Total Target Cash represents a mix of fixed base salary plus payment from sales commissions. Sales commissions plans are uncapped plans.Disclaimer: This "range" could be a result of seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, or because of a system the employer uses to measure earnings by quantity or quality of production (so, for example, positions that may not have traditional salary ranges). Our prosperous commission plans grow over time with a successful employee’s growing pipeline. Some sales professionals may eventually move to 100% commission.Equal Employment Opportunity:We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.