My client is seeking a highly motivated individual with exceptional customer service skills to join our team as a Customer Service Representative. In this role, you will deliver outstanding customer service to our valued customers.This is an excellent opportunity to work in a fast-paced environment and make a positive impact on our customers' experience.As a Customer Service Representative, your duties will include:- Handling inbound and outbound calls professionally and courteously- Assisting customers with inquiries, concerns, and requests- Providing accurate information about our products, services, and promotions- Processing orders, returns, and exchanges- Resolving customer complaints or issues efficiently and effectively- Maintaining customer records and updating information as required- Performing data entry tasks accurately and efficientlyTo be considered for this position, there are certain requirements that you must fulfill:- Previous experience in a warehouse or distribution center environment, specifically with handling physical goods- Familiarity with production and shipping processes for physical goods- Strong customer service skills for addressing customer needs over the phone or electronically- Ability to perform repetitive tasks accurately and efficiently- Comfortable working independently with minimal supervision- Located near Matawan, NJ to allow for potential on-site work- High school diploma or equivalent- Reliable transportation for potential local travelIf you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we would love to hear from you.