Product Innovation Manager
Royal Caribbean Cruises
- Miami, FL
- Permanent
- Full-time
- Develop guest-centric product strategies that are grounded in consumer insights and ladder up to the Royal Caribbean brand promise.
- Develop concepts that enhance the guest experience and create meaningful differentiation.
- Lead the product innovation process to define the Brand's approach, strategy, idea generation, organizational buy-in, and final concepts for new guest experiences.
- Partner with the Insights & Analytics teams to develop research plans that result in uncovering of new, relevant insights.
- Analyze diverse data sources to make data driven recommendations for strategies and concepts.
- Partner cross functionally to gain alignment on strategic vision/direction and concepts.
- Oversee and collaborate with development teams to ensure product offerings, concepts, and strategies are implemented effectively.
- Create presentations showcasing the strategy and concepts to share recommendations and gain buy-in from senior management and CEO.
- Partner cross-functionally and lead reviews throughout the lifecycle of products.
- Build and develop the critical thinking, strategic thinking, and creativity of team members
- Bachelor's degree required, MBA highly preferred
- 5+ years management consulting, strategy, product innovation, or CPG experience
- Past management experience
- Great passion for hospitality and guest-centric industries
- Must be a quick learner, highly driven, highly accountable, very comfortable with ambiguity, and quick to adjust to shifting priorities
- Strategic thinking & critical problem solving:
- Ability to apply strong analytical, conceptual, and strategic thinking
- Ability to analyze data and research results to make recommendations
- Ability to grasp the complexities of the business and to effectively translate business and guest needs into a cohesive strategy
- Experience developing strategic frameworks
- Experience developing concepts that meet strategic objectives
- Ability to develop innovative ideas and creative solutions
- Willingness to take personal initiative
- High sense of accountability and ownership
- Ability to assemble, lead, and influence cross functional teams to develop strategies that include input and buy-in from all stakeholders
- Proven ability to effectively interact with all levels of the organization
- Experience briefing and leading agencies to deliver strategic projects
- Communication skills & standards of excellence:
- Strong storytelling and presentation skills, experience presenting to executive leadership
- Strong balance of strategic thinking and creativity with a problem-solving mindset
- Attention to detail and follow-through
- Ability to manage and prioritize multiple projects simultaneously
- Strong business acumen
- Strong written and oral communication skills, including the ability to communicate effectively at the senior-most executive levels of a company
- Strong computer skills (PowerPoint, Excel, Outlook)