Automotive Service Advisor

H&K Chevrolet Inc.

  • Archbold, OH
  • $18.00-25.00 per hour
  • Permanent
  • Full-time
  • 14 days ago
H&K Chevrolet Inc. is searching for a full-time Automotive Service Advisor to join our team in Archbold, Ohio. The Automotive Service Advisor is responsible for providing excellent customer service and developing trust with customers. This position offers a competitive hourly wage plus commission.Compensation & Benefits
  • Competitive hourly wages between $18 - $25 per hour
  • Opportunities for commission
  • Paid weekly
Responsibilities
  • Provide exceptional customer service to customers of H&K Chevrolet Inc.
  • Respond to customer inquiries and offer support solutions
  • Provide estimates for repair services and review repair costs with customers
  • Answer questions and provide advice relevant to maintenance issues
  • Work closely with the service team to ensure customer satisfaction
  • Monitor customer complaints and provide timely resolution
  • Educate customers on new products and services
Requirements
  • Minimum of 3 years customer service experience
  • Demonstrated ability to develop trusting relationships with customers
  • Solid understanding of customer service and conflict resolution
  • Ability to multi-task and remain organized in a fast-paced environment
  • Ability to work independently and with a team
  • Excellent verbal and written communication skills
  • High school diploma or GED
H&K Chevrolet Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

H&K Chevrolet Inc.