Automotive Service Advisor
H&K Chevrolet Inc.
- Archbold, OH
- $18.00-25.00 per hour
- Permanent
- Full-time
- Competitive hourly wages between $18 - $25 per hour
- Opportunities for commission
- Paid weekly
- Provide exceptional customer service to customers of H&K Chevrolet Inc.
- Respond to customer inquiries and offer support solutions
- Provide estimates for repair services and review repair costs with customers
- Answer questions and provide advice relevant to maintenance issues
- Work closely with the service team to ensure customer satisfaction
- Monitor customer complaints and provide timely resolution
- Educate customers on new products and services
- Minimum of 3 years customer service experience
- Demonstrated ability to develop trusting relationships with customers
- Solid understanding of customer service and conflict resolution
- Ability to multi-task and remain organized in a fast-paced environment
- Ability to work independently and with a team
- Excellent verbal and written communication skills
- High school diploma or GED