Business Analysis Associate II - Branch Workforce Planning
JPMorgan Chase
- Columbus, OH
- Permanent
- Full-time
- Develop business processes, reporting, and analytical tools to equip Regional Planning Leads in adding maximum value to their field based business partners
- Leverage insights from the field to drive upstream process and planning improvements to better serve leadership at the regional and national-level
- Coordinate with the field to remediate staffing and scheduling discrepancies
- Create field materials and communications to highlight workforce planning status and opportunities
- Own key issues, follow ups and action items to ensure they are effectively tracked and managed to resolution
- Manage projects of varying sizes and complexities based on business needs
- Ability to deliver on tactical day-to-day challenges while continuing to ensure the overall program is managed effectively.
- Strong influencing and change management skills. The successful candidate will need to affect change in processes and behaviors by clients, technology, and across partner groups.
- Must have a high degree of attention to detail, specifically in ensuring accuracy in all deliverables.
- Ideal candidate is an analytical thinker with strong data analysis skills; synthesizing information across multiple platforms, systems, and organizations.
- Ideal candidate would be able to develop and deliver concise presentations that clearly articulate challenges, actions, and results for complex matters - creating clarity and a bias for action with key stakeholders
- Well-versed in Consumer branch, Community, and/or retail environment to take into consideration in managing the workforce planning process
- Bachelor's degree or equivalent experience/ training
- 2-4 years work experience in related business fields
- Intermediate skills in Microsoft Office (Excel, PowerPoint)
- Exposure to SharePoint and Tableau a plus