Commercial Insurance Account Manager
Grimes Insurance Agency, Inc.
- Lubbock, TX
- $40,000-90,000 per year
- Permanent
- Full-time
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Learning and understanding company insurance products.
- Learning and understanding carrier appetites, products, coverages, and underwriting requirements.
- Answering calls and responding to customer requests. Such as COI', endorsements, coverage changes, payment issues, finance company questions.
- Accessing customer accounts and policy schedules.
- Providing customers with detailed information about policies and products.
- Recommending available products.
- Forwarding customers to sales agents when a policy needs to be initiated.
- High school diploma or GED.
- Must have 3+ years Commercial Insurance experience.
- Texas Insurance License
- In-depth knowledge of Commercial insurance products and policy schedules.
- Friendly and professional demeanor.
- Excellent communication and interpersonal skills.
- Thorough understanding of insurance related technology
- Experience utilizing an agency management software and CRM.
- High-level typing skills.
- Advanced knowledge of telephone and call forwarding systems.
- Ability to remain calm in stressful situations.
- Ability to explain detailed policy concepts in a simple way.