Client Relations Officer

Sparkasse Bank Malta

Malta Island
Permanent
Full-time

15 days ago

Sparkasse Bank Malta plc is a licensed Credit Institution which provides Private Banking, Investment Services and Custody/Depository services. Our team is formed of young, dynamic professionals who are part of an environment which promotes team spirit and rewards competence.Reporting directly to the Manager of the Account Management Department, Employee mainly focus shall be on the management of existing accounts, Due Diligence on existing clients, ensuring the AML obligations are met.Main Duties:

Collaborate with Applicants and Introducers of Business for the purpose of maintaining existing Bank Account for Corporate Entities and/or Fund Structures;
Customer relationship management – assist customers with general queries and/or direct their queries to the relevant department within the Bank;
General relationship management with customers to promote the efficient use of services offered by the Bank including the taking of deposits, card services, foreign exchange and online banking;
Perform any other operational task required for the general set-up of existing accounts;
Client research through various media and with various counter parties or information outlets;
Assist in the redaction and maintenance of processes and procedures.

Qualifications / Requirements:

Preferably Level 4 certifications in business subjects;
Knowledge of MS Office applications and ECDL base certificate;
Prior experience in a financial institution will be considered an asset;
Ability to work under pressure and meet deadlines;
Excellent organizational and time management skills;
Must have a good eye for details.

Extensive training will be provided.
An attractive remuneration package will be offered to the right candidate.
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Sparkasse Bank Malta

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