Acute Care Diagnostic Scheduling Coordinator, Day Shift, Patient Financial Services
Adventist HealthCare
- Gaithersburg, MD
- Permanent
- Full-time
- Monitor inbound fax and email traffic following through with scheduling tasks such as, but not limited to, booking CVIR and Labor and Delivery appointments as needed.
- Retrieve voicemails from LiveVox three times a day and returning calls as necessary
- Function as a Diagnostic Scheduler during lunches and staffing shortages
- Assist the Benefits Specialist with insurance verifications and obtaining pre-authorizations as needed for cases booked greater than 48 hours prior to upcoming appointments.
- Other duties as assigned
- Minimum high school diploma is required
- Two years of Medical Scheduling, Insurance Coverage and Benefits or Patient Access experience
- Strong customer service skills, critical thinking and analytical skills, proven ability to communicate with others in a positive manner with excellent verbal and written communication skills
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.